AI-powered automation for 
for your growing business 

Discover smart, straightforward AI features that make Bigin even more powerful.

PowerfulPrecise
PromptPlug-and-play

Powerful
Precise
Prompt
Plug-and-play

Early Access

Zia Agents + You
The Ultimate Dream Team!

Zia Agents + You The Ultimate Dream Team!

As a small business, you're powered by big dreams but
bound by a limited budget and workforce. That's where our
AI agents come into play.

Zia Agents are designed to work in perfect synchrony with your business processes. Our agents will expertly undertake repetitive activities, provide deep insights into your operations, and empower your teams to do more—without actually doing more!

AI Agents. Reimagined
for small business.

At its core, Bigin is a simple CRM loaded with all the must-have features small businesses need. All stuff and no fluff!

Our AI agents are no different. Here’s a look at the first in
our series of Zia Agents, built with the needs and constraints of
small businesses in mind.

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Reply Assistant

Engage customers with accurate and quick responses

The Reply Assistant instantly responds to sales, support, product, or general inquiries sent by your customers to the dedicated team IDs created via Email-In. You can train it with your own data to ensure responses match your brand’s tone and style.

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CrossSell Genie

Capitalize on your existing customer base

Whenever you successfully close a deal, the CrossSell Genie will leverage its deep understanding of your product/service offerings, identify potential cross-selling options, and automatically send those recommendations to the customer or the sales rep in touch with them.

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Churn Analyzer Agent

Identify what's holding your sales team back

You just lost a deal. Was it because of delays in your responses? Extended negotiations? Or was the prospect just not interested?

The Churn Analyzer Agent will carefully scrutinize every lost deal and share its findings with sales reps or their managers.

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Deploying your agents
will be a breeze!

Learn more
INSTALL

Simply choose the agent you want and install it. No coding required.

CONFIGURE

Specify the actions your agent needs to perform and provide all the necessary training data.

SIT BACK

Once an agent is live, it will carry out the specified actions on its own! However, you can supervise, intervene, and improvise at any time.

Looking for something more?

Looking for something more?

Explore cutting-edge AI agents
from Zia Marketplace!

Zia Agent Marketplace will house hundreds of pre-built, versatile agents that can be implemented in Bigin and across the Zoho ecosystem and beyond.

Whether it's marketing, finance, or anything under the sky,
Zia Agents have it covered!

Create your own agents with
Zia Agent Studio

Access our rich tool set and contextual AI assistance to build and deploy your very own agents from scratch—all primed to perform functions unique to your niche requirements!

Agents are just the start of
what Bigin’s AI can do

Agents are just the start of what Bigin’s AI can do

Live

Empower your AI searches with Bigin's comprehensive customer data

With Zoho's MCP server, enable your favorite LLMs—like Claude—to access your Bigin data securely and leverage it to answer your business-related questions contextually, run complex data analyses, and perform actions across apps!

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Live

Supercharge your mobile experience with Apple Intelligence, Galaxy AI & Gemini Nano

Are you an avid user of our mobile apps?
Now you can use AI to rephrase, tweak your tone, proofread, summarize, and instantly generate emails, notes, and descriptions.

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Early Access

Craft emails that impress with Zia
by your side

Integrated your email with Bigin? Well, now Zia can handle the rest. Simply tell Zia the message you want to send, and it will generate the email for you, including the subject! Or, if you prefer writing your own emails, Zia can summarize entire threads, help you understand what to say next, and even proofread your responses.

Learn more
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Early Access

Everything you need to know about your leads, deals, and customers,
just a click away

Heading for a meeting with a customer? Need to understand what’s going on with a deal or catch up on a conversation a team member had with a lead? Zia can generate clear, easy-to-read summaries of your records, WhatsApp messages, email threads, and notes, helping you quickly understand the context.

Learn more
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