AI-powered automation for for your growing business
Discover smart, straightforward AI features that make Bigin even more powerful.
PowerfulPrecisePromptPlug-and-play
PowerfulPrecisePromptPlug-and-play
Zia Agents + YouThe Ultimate Dream Team!
Zia Agents + You The Ultimate Dream Team!
As a small business, you're powered by big dreams but
bound by a limited budget and workforce. That's where our
AI agents come into play.
Zia Agents are designed to work in perfect synchrony with your business processes. Our agents will expertly undertake repetitive activities, provide deep insights into your operations, and empower your teams to do more—without actually doing more!
AI Agents. Reimaginedfor small business.
At its core, Bigin is a simple CRM loaded with all the must-have features small businesses need. All stuff and no fluff!
Our AI agents are no different. Here’s a look at the first in
our series of Zia Agents, built with the needs and constraints of
small businesses in mind.






Engage customers with accurate and quick responses
The Reply Assistant instantly responds to sales, support, product, or general inquiries sent by your customers to the dedicated team IDs created via Email-In. You can train it with your own data to ensure responses match your brand’s tone and style.


Capitalize on your existing customer base
Whenever you successfully close a deal, the CrossSell Genie will leverage its deep understanding of your product/service offerings, identify potential cross-selling options, and automatically send those recommendations to the customer or the sales rep in touch with them.


Identify what's holding your sales team back
You just lost a deal. Was it because of delays in your responses? Extended negotiations? Or was the prospect just not interested?
The Churn Analyzer Agent will carefully scrutinize every lost deal and share its findings with sales reps or their managers.


Deploying your agentswill be a breeze!
Learn moreSimply choose the agent you want and install it. No coding required.
Specify the actions your agent needs to perform and provide all the necessary training data.
Once an agent is live, it will carry out the specified actions on its own! However, you can supervise, intervene, and improvise at any time.
Looking for something more?
Looking for something more?
Agents are just the start of what Bigin’s AI can do
Agents are just the start of what Bigin’s AI can do
Empower your AI searches with Bigin's comprehensive customer data
With Zoho's MCP server, enable your favorite LLMs—like Claude—to access your Bigin data securely and leverage it to answer your business-related questions contextually, run complex data analyses, and perform actions across apps!
Learn more
Supercharge your mobile experience with Apple Intelligence, Galaxy AI & Gemini Nano
Are you an avid user of our mobile apps?
Now you can use AI to rephrase, tweak your tone, proofread, summarize, and instantly generate emails, notes, and descriptions.
Craft emails that impress with Zia
by your side
Integrated your email with Bigin? Well, now Zia can handle the rest. Simply tell Zia the message you want to send, and it will generate the email for you, including the subject! Or, if you prefer writing your own emails, Zia can summarize entire threads, help you understand what to say next, and even proofread your responses.
Learn moreEverything you need to know about your leads, deals, and customers,
just a click away
Heading for a meeting with a customer? Need to understand what’s going on with a deal or catch up on a conversation a team member had with a lead? Zia can generate clear, easy-to-read summaries of your records, WhatsApp messages, email threads, and notes, helping you quickly understand the context.
Learn more



