Healthcare Hero
MOC Cancer Care Foundation is a Section 8 non-profit organization focused on the early identification of breast and cervical cancer and support for patients through diagnostics and treatment. With a team of 12, the foundation previously relied on Excel to manage its fundraising activities, which made it difficult to maintain live updates and timely follow-ups.
The foundation uses Bigin to manage its fundraising and donation pipeline, giving its two-person team a structured way to track donor relationships, proposals, and opportunities.
We’ve tracked ₹34 L in donations through the system from first contact to receipt, with a further ₹ 16.19 Cr in submitted proposals under active follow-up. Just as valuable, Bigin showed us clearly why 14 deals worth ₹ 4 Cr were lost—because of funder priorities shifting, not weak introductions—which has directly reshaped how we sequence our outreach.
Dr Ninad Salunkhe, Chief Executive Officer, MOC Cancer Care Foundation
Legal Leader
Scullion Law is a legal practice with offices across Glasgow, Hamilton, and Edinburgh, supporting clients across criminal law, road traffic law, property, family matters, wills, estate planning, and more.
The firm already had a legal practice management platform that worked well once a prospect became a client. However, it lacked visibility into the earlier stages of the customer journey, from first inquiry to conversion. To bridge this gap, the team evaluated several CRM platforms. With Bigin, the team gained more structured way to manage prospects and use real-time dashboards to measure the impact of their sales and marketing efforts.
I’ve been doing digital sales and marketing for the better part of 15 years, and I’ve never had a system as well set up as this for actually validating my work nearly instantly. With Bigin, it’s instant—as soon as we’ve done the action, we can check on the results almost in real time.
James Fullarton Tisdall, Head of Digital Marketing and Data Analytics, Scullion LAW
Manufacturing Maverick
Gunnebo India Private Limited is a leading manufacturer of physical security solutions, serving banks, financial institutions, government, retail, and commercial sectors across India. Its portfolio includes safes, vaults, high-security locks, cash management systems, and more.
Managing a growing GeM tender pipeline through Excel and email made it difficult to track tender status, deadlines, and ownership. With Bigin, the sales team now has a centralized system to sort the tender-to-order lifecycle, improving visibility, accountability, and coordination across the sales and channel network.
Bigin has boosted our overall tender participation rate by increasing it from 62% to 98%, with exceptions only where we are not technically qualified or where participation is intentionally avoided due to a strategic business decision.
Sanjeev Das, DGM - Export & Business Development, Gunnebo India Private Limited
Real Estate Rockstar
Takst & BefaringsSenteret AS is a Norwegian real estate inspection company that helps clients assess properties and manage inspection projects. Before Bigin, the company relied on an outdated system that involved significant manual work and lacked automation capabilities.
Today Bigin is used across its sales, customer service, and administrative teams. It has built a more streamlined way to manage its customer and project workflows. After two years of using Bigin alongside Zoho Books and an email integration, the company has improved operational efficiency and created a greater capacity to support a growing volume of inspection projects.
With Bigin, we estimate the company has cut administrative time by 20% to 30% and taken on more inspection projects without adding headcount. The result is leaner operation with greater capacity to support a growing volume of work.
Paal Schroder, Manager, Takst & BefaringsSenteret AS
Information & Technology Wizard
Growth Partners is a technology company building a software marketplace that helps businesses discover, implement, and scale the right SaaS solutions across accounting, marketing, HR, cloud, security, and other business functions. With a team of 10, the company uses technology to simplify software discovery and implementation for businesses.
Previously reliant on Excel and multiple disconnected communication channels, Growth Partners turned to Bigin to bring sales, support, accounts, and marketing activities into one platform. With Team Pipelines, automation, WhatsApp integration, and mass email, the team has improved collaboration and visibility across its customer journey.
Bigin is a powerful and holistic solution for us. It gives our team a clear picture of the business, while helping us nurture leads better and close deals 50% faster.
CA. Manish Bhansali, Founder, Growth Partners
Retail Star
Vel Systems is a retail business offering IT, CCTV, and solar solutions to customers in Chengalpattu, Tamil Nadu. With a team of 70, the company brings together sales, service, quotations, inventory, and billing as part of its day-to-day operations.
Previously, CRM and billing were handled separately, while inventory and quotation processes involved significant manual work. With Bigin, Vel Systems has brought these processes into a connected workflow, giving its sales and service teams better visibility from inquiry to quotation and order closure, while reducing duplicate work and improving customer response times.
Since implementing Bigin, our quotation turnaround time has been reduced by over 50%, while administrative work has been cut by nearly 40%. It has helped us improve productivity, customer experience, and sales conversion.
Shyam Prakash P, General Manager, Vel Systems
Education Genius
Chess Gaja Private Limited is a global online chess academy founded in 2019 that uses chess to develop critical thinking, mental fitness, and analytical skills. With a team of seven, the academy has trained over 5,000 students across 40+ countries, including national champions and top-ranked players.
As its global student base grew, Chess Gaja found it increasingly difficult to handle leads, class schedules, regional pipelines, and international communication using spreadsheets and decentralized forms. With Bigin, the Student Success team now works across dedicated pipelines with automated workflows, integrations, and real-time visibility, reducing administrative lead-handling time by roughly 40%.
Scaling a highly personalized mentorship framework across 40+ countries would have been an operational impossibility without the right infrastructure. Bigin has truly been the backbone of our administrative growth.
Priyadharshan Kannappan, Founder and Managing Director, Chess Gaja Private Limited
Financial Services Champion
MyChoices Mortgage Solutions is a Hong Kong-based mortgage and financial advisory firm offering customized loan solutions and property financing guidance to individuals and businesses. With a lean team of two, the company uses Bigin across its sales, case execution, back-office, billing, and collection workflows.
Before Bigin, the team relied on Excel and a customized solution, which were difficult to operate and scale. Bigin brought their sales and operational workflows into one connected system, while integrations with Zoho Forms and CallHippo helped strengthen lead capture and communication. This has given the team greater consistency, visibility, and control across the entire customer journey.
Bigin has transformed the way we run our business, bringing our sales and operations into one connected workflow. It has helped us work with greater consistency and professionalism. For our small but growing team, Bigin has truly been the backbone of our digital transformation.
Haye Tam, Director, MyChoices Mortgage Solutions
Small Business Success Award
Oban Group is a Western Australian-owned business specializing in maintenance management, refurbishment, and minor works, providing a complete service for maintaining building assets. With a team of 17, the company has built its growth around a practical, hands-on approach to business development and tendering.
For Oban, Bigin became more than a place to store sales information. It gave the team a clearer picture of every bid, including the opportunities they chose not to pursue, helping them develop a more disciplined bid-no-bid process and make sharper decisions about where to invest their sales efforts. Bigin is now embedded in their sales meetings, planning, and day-to-day tender operations.
We could not run the sales team without Bigin. It has allowed us to analyse our data, organise our sales process, and make better decisions about our tenders. Bigin has been a major part of our sales function and our growth over the last four years.
David English, Director, Oban Group
Insurer of the Year
An insurance inspection company serving carriers and brokers, this lean two-person business helps simplify the process of gathering and handling inspection information. Since adopting Bigin in October 2025, the company has built its operations around a CRM that is accessible across both desktop and mobile.
The company’s previous system made even simple customizations difficult, while Salesforce offered far more complexity than the business needed. Bigin took the opposite approach, giving the team a straightforward system they could quickly adopt and tailor to their needs. With email integration, telephony, dashboards, custom fields, and mobile access, Bigin has become the everyday workspace for the entire company, giving it a foundation to scale with ease.
If it weren’t for Bigin, I don’t know where we would be. It allowed us to easily integrate the business into the system. It’s very user friendly.
Peter Mackoul, Principal, Inspection Company
Travel Visionary
Go Green Travels Pvt Ltd is a travel services company specializing in international air ticketing and visa services. With a team of five, the company has built its customer relationship operations around creating a more organized and responsive experience for travelers.
As the business grew, spreadsheets and scattered communication made it difficult to maintain a clear picture of customer inquiries, lead progress, and conversations. Bigin brought these moving pieces into one place, giving the Customer Relationship team a structured way to handle its sales pipeline and communication. With Bigin’s team pipelines, automation, mass email, and WhatsApp integration, the company has created a more efficient way to serve customers and keep its sales operations moving.
With Bigin, we’ve been able to increase sales by 20% while reducing the number of staff required. It has made our operations more efficient and given us greater capacity to support our growing business.
Madhusudhan, Rimal, Director, Go Green Travels Pvt Ltd
