What are Signals?

Signals are the real time notifications that get delivered to your Bigin account when there is an update about your customers across the communication channels. By creating custom signals, you can keep track of customer interactions across the communication channels and follow up with them from your Bigin account. The Bigin Developer Console lets you register a new custom signal and raise it from within the custom function of a topping or from the third-party application.

On the developer console, you can create a new signal first and then invoke it using the namespace of the custom signal.

To create a new custom signal, on the developer console, go to Automate > Signals.

The All Signals section contains the following:

1. The table displays the list of custom signals defined so far.
2. The Define Signal button lets you create a new signal by specifying a name and uploading an icon.

Manage All Signals Section

From the Signals section, you can edit or delete the defined signals.

To edit a custom signal, from the list of signals, hover over the signal you want to edit, and next to the uploaded icon of the signal, click the pencil icon.

To delete a custom signal, from the list of signals, hover over the signal you want to remove, and next to the edit option of the signal, click the delete icon.