Keep a record of all your
actions in Bigin!

Get a timeline of every action performed in your Bigin account documented for future reference and compliance. Back up your CRM data regularly with Bigin and easily restore deleted records from the recycle bin.

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Here's how we can help you

  • Log a timeline of your actions in Bigin
  • Back up CRM data to the cloud
  • Restore deleted records from the Recycle Bin

Log all the actions performed in a timeline

Get a complete timeline of every action performed in your Bigin account, listed chronologically in one easy-to-view window. Easily export this log for periodic audits, compliance reviews, or archiving.

All actions performed are logged in Bigin

Use filters for a thorough and precise view of past actions

Specify the action performed, the entity it was performed on, the user who performed it, and the time it occurred to find the specific audit logs you want to access.

Selecting an entity type in the audit log filter

Back up your precious data

Backup your CRM data from Bigin instantly. When data is backed up, users will also be notified via a notification and email. From initiating the backup to receiving the downloadable zip file, the entire process can be tracked in your audit log.

Backup data in Bigin

Restore deleted records from the
Recycle Bin

All your deleted records end up in the recycle bin so that if you need them again, you can easily restore them. When restored, all deleted records will be moved back to the modules they were part of before.

You can also choose to delete records permanently from the recycle bin.

Items being restored from Recycle Bin in Bigin.

Still not sure? Here are the answers to some frequently asked questions!

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What is an audit log in Bigin?

Audit logs in Bigin are comprehensive, chronological records of all user activities in your CRM account. They capture actions such as record creations, updates, deletions, and data imports to provide transparency and accountability for every change made.

How can I access audit logs in Bigin?

To access audit logs in Bigin, go to Settings → Data Administration → Audit Log. You'll find a chronological timeline of all actions performed in your Bigin account, with options to filter specific records and export logs for further use.

What types of actions are recorded in audit logs?

Audit logs record a wide range of actions, such as the following:

  • Record creations, edits, approvals, and deletions
  • Data imports and exports
  • Installation and deletion of toppings
  • User role assignments and changes
  • Workflow modifications
  • Backup and restore actions
Can I filter and search in audit logs?

Yes, Bigin provides robust filtering options. You can filter audit logs by the action performed, the entity on which it was performed, the user who performed it, and the time it was performed.

Is it possible to export audit logs?

Yes. Bigin enables you to export audit logs as a CSV file, with the download link remaining accessible on the Audit Log page for seven days after the time of export.

Who can access audit logs in Bigin?

Only admins have permission to view and export audit logs for all users. Standard and other users can access audit logs, but can only see their own actions.

How do audit logs enhance security and compliance?

By providing a detailed history of all user activities, audit logs in Bigin help identify unauthorized actions, track changes, and maintain data integrity. This transparency is crucial for meeting regulatory requirements and ensuring organizational accountability.

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It is the absolute perfect solution for the salesperson in the field who just wants to quickly and effortlessly manage their pipeline on the go without getting bogged down into data entry or lost into a sea of various screens, setups, and options that ultimately take them away from being productive.

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It's absolutely awesome to use Bigin. We are now able to manage our business and customer conversations in a smarter way, for which we were looking for a CRM system previously. Real-time history of a conversation with multiple searching options makes it comfortable, even for entry-level incumbents. At a glance, the dashboard view is an excellent one for any decision-maker. Thanks for a great product and the support we have had from the Bigin team.

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