- Features
Email and CRM:
A match made in Bigin
If CRM is all about managing your customer relationships better, then email is a driving force in building a successful relationship with your current and future customers. With Bigin, you can get up to speed with all your customer interactions and unlock the superpower of having your email account built in to your CRM system.
Sign Up For FreeHere's how we can help you
- Send emails to contacts and view interactions without switching tabs.
- IMAP and POP3 support to connect to almost any email service provider.
- Send mass emails to your customers with Bigin.
- Save time with email templates and signatures.
- Switch between individual and team email accounts easily.
- Get insights for every email you send.
A CRM? An email inbox?
Well, Bigin is both!
Connect Bigin with Gmail, Outlook, Zoho Mail, and almost any major email service provider. Capture and automatically link incoming emails to the right records in Bigin, create and work on email drafts, send out (or schedule) emails, and track emails—all in one place.
Works inside your Zoho Mail
and Gmail inbox
Do you check your inbox first thing in the morning? With Bigin's add-on for Zoho Mail and Gmail,
you can get instant context and take quick actions on your emails. The add-on automatically captures data from new emails to create records, shows context when you hear from existing contacts, and lets you manage everything without leaving your inbox.
Save time and effort with email templates
Bigin's email templates offer just the right level of personalization when you send emails to multiple contacts simultaneously. Save your frequently used templates, organize them in folders, and put your emails on autopilot with Bigin.
Mass emails for effective customer campaigns
Do you send emails in bulk? We've got you covered. Bigin allows you to send mass emails to your contacts and with our built-in integration with Zoho Campaigns, you can send advanced email campaigns and track them effectively inside Bigin.
Learn more
Automatically send out the right emails at the right times
With Bigin's easy-to-set up automation, you can easily send time-sensitive and contextual emails such as welcome emails or cross-sells. Just specify which template to send, when to send it, and the criteria that define which customers or leads should receive it—and the email will land in their inboxes automatically.
Get greater control of your emails with email sharing options
All emails have a certain level of privacy and as an organization you are responsible for ensuring emails are only shared with appropriate recipients. With this in mind, Bigin allows email sharing options so that the admins can define email sharing permissions for other users in an organization.
Insights for every email
Bigin isn't just about sending and receiving emails; with email insights, you can track if an email was opened, bounced, or clicked. Additionally, the dedicated Email Analytics dashboard helps you track key metrics like emails sent per user, click rates, and more.
Direct team-specific emails to the right people in your organization
With Bigin's Email-In topping, you can create separate email aliases for different teams. The emails sent to these addresses will automatically be converted into records in Bigin, facilitating quick resolutions.
For instance, emails directed towards the support team that contain customer complaints and questions will be added to the customer support pipeline automatically, while emails for your sales reps will be included in the sales pipeline.
Here’s what our customers have to say
With Bigin, we can keep all emails attached to the contacts within CRM making the communications streamlined. I am delighted with the product and super happy with the awesome support team.
The email connectivity saves us time not having to go back and forth from our Google workspace to Bigin, instead we can manage all of our contacts emails from within Bigin. We made the right choice for our company when we chose Bigin!
I found Bigin suitable and extremely easy to learn and utilize. I was worried if my assistants would learn it quickly, but to my surprise they became avid users in just two weeks time. Mobile apps and its connectivity with server is superb and quick. Overall, I am happy with the product.
Say hello to your new home for customer emails. Try Bigin.
Sign Up For FreeSee Our Pricing15-day free trial. No credit card required. No hidden charges.