Get your business on the world’s most happening social media platform
Go from "Hey there!" tweets to "Closed Won" deals in no time with Bigin's direct integration with Twitter. Be where your customers are, engage with them on a personal level, and watch them become your brand ambassadors on social media. Don't you want to #JustBigin today?SIGN UP FOR FREE
Here's how we can help you
- View your contacts' Twitter profiles and engage with them directly from Bigin
- Like, reply, retweet, and respond to messages without having to leave your CRM
- Get notified instantly when a contact mentions or messages you on Twitter
- View a timeline of all your Twitter interactions with a contact
- Win customers' hearts by responding to their tweets immediately
Connect with context. Engage better.
Just added a new contact to your CRM? Don't know if they are on Twitter? No worries. Automatically associate their Twitter profiles with your contact record in minutes and start following them from your brand's handle. When your CRM has all the right information you need to connect with your contacts contextually, you are sure to make a great first impression with your prospects.
Continue your conversation from where you left off
Bigin stores all your Twitter interactions history with a contact neatly in chronological order. This means you can always check the last time you interacted with a particular contact and continue your conversation from where you left off. Say goodbye to "Sorry, I forgot what we spoke about last time" situations with Bigin.
Secret to great customer service? Be there on Twitter
Different brands use Twitter in different ways, but most successful brands have one thing in common: they reach out to their customers instantly when they are in trouble. These days, it's quite common for your customers to tweet their questions or feedback or seek any general help with your product. Having Twitter integrated with your Bigin account ensures you always provide customers with the support that they deserve.
Never miss a notification!
Signals in Bigin is a great way to stay in touch with the contacts you follow on Twitter. Get notified whenever someone @ mentions you, replies to your tweet, or sends you a direct message. Separate the signal from the noise and act faster with Bigin.
Personalized permissions for your org users
Not all users in your organization require the control to respond from your business handle or reply to direct messages from customers. We get it and that's why we give you the option to set permission levels for different types of users in your organization.
Here’s what our customers have to say
Bigin has become an integral part of our business. It’s absolutely functional, easy to set up, and cost-efficient. It has helped me tighten weekly reviews and build an effective customer follow up strategy. It is ideal for young startups and businesses which require a funnel management system for sales and service.
Yet another great product by Zoho. If you are looking for a simple, straightforward CRM to maintain your sales pipeline, Bigin would be your best option to start with. Extremely easy to understand and easy to get started, without any friction, for the entire team. This tool is backed by an amazing support team at Zoho, and that makes it easier to experiment with new products.
Right from creating a contact to managing workflows and deals, Bigin is so user friendly that our team’s productivity has improved a lot. I would recommend Bigin for organizations who are lean and want their sales team to do their core job, that is sales. Just Bigin!