Bigin: the ideal
CRM for small businesses

Bigin is built to cater to the needs of small businesses. An extensive pipeline management system, a comprehensive Contacts module, a versatile form builder, and built-in calling and emailing systems are just some of the features designed to maximize productivity and profit.

Sign up for Bigin today! It takes less than 30 minutes to create an account and you're all set to take your business to greater heights. Place your trust in a CRM that will support every aspect of your business while ensuring that you don't burn through your budget.

Bigin as a relationship tracking spreadsheet
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Major limitations of GoldMine

A minimum of three minimum users

GoldMine's restrictive policy forces you to buy their monthly subscription for a minimum of three users. If you're a solopreneur or a small business who's just starting out, this limitation will prove to be extremely expensive.

Hidden subscription fee

GoldMine's website does not have a pricing page. Instead, you have to contact them in order to get a quote for their CRM plans. Bigin is upfront about the cost and features included with each plan. What we promise is what you get!

No free trial

GoldMine doesn't offer any free trials and expects you to invest a large chunk of money in a product that may or may not suit your needs. On the other hand, Bigin offers a free trial of 14 days and a free edition, both of which have the essential features you need to run your business.

No extensive pipeline management features

Pipelines visualize your entire business process and prominently display important information, thus helping you track every deal. Bigin's pipeline management system is equipped to boost the operations of numerous teams and industries, whereas GoldMine CRM offers no such feature.

No built-in telephony

Interactions over the phone play an integral role in your journey, but GoldMine doesn't offer this native functionality. With Bigin's built-in telephony, you can make, receive, and record a comprehensive history of phone calls without leaving your CRM.

No dedicated mobile app

In this age of hyper-connectivity, you need to be prepared to run your business anytime, anywhere. Whereas Bigin's mobile app affords you immediate access to the all information you need and grow your business on the go, GoldMine CRM offers no such app.

Here's a list of features that Bigin offers for your business:

Multiple pipelines
  • Multiple pipelines
  • Workflow automation
  • Customizable dashboards
  • Built-in telephony
  • Integration with third-party apps
  • Enterprise-grade security
  • Mobile app for iOS & Android

Goldmine vs. Bigin

  • Features
  • GoldMine Cloud (Price not listed on their website)
  • Bigin Free US$ 0 /user/month/
    billed yearly
  • Bigin Express US$ 7 /user/month/
    billed yearly
  • Bigin Premier US$ 12 /user/month/
    billed yearly
  • Features
  • Full-fledged Pipeline Management
  • Connected Records (When a record reaches the desired stage in one team pipeline, you can create a record automatically in another team pipeline that captures the next set of business activities.)
  • Contact &
    Deal management
  • Email Integration
  • Email Templates and Insights
  • Free Gmail add-on
  • Google Workspace & Microsoft 365 integration
  • Built-in Telephony
  • Telephony Marketplace
  • Free Invoicing
  • Built-in Forms
  • Workflow Automation
  • Activity Management (Calls, Events, Tasks)
  • Customization (Fields, Tags, Views, Filters)
  • Built-in Dashboards
  • Customizable User Profiles & Roles
  • Stage Transition Rules
  • Multi-currency
  • Developer tools
  • App Marketplace
  • Mobile apps (iOS, Android, iPadOS)
  • GoldMine Cloud (Price not listed on their website)
  • Bigin Free US$0 /user/month/
    billed yearly
  • 5000 credits/day/org
  • Bigin Express US$ 7 /user/month/
    billed yearly
  • (Additional 10 custom dashboards)
  • One to 50,000 credits + (No of user licenses * 250)
  • Bigin Premier US$ 12 /user/month/
    billed yearly
  • (Additional 10 custom dashboards)
  • One to 50,000 credits + (No of user licenses * 250)

All you need to take your business to the next level

Bigin is the right choice for your small business and is trusted by over 20,000 small businesses globally. We want to help you scale up your business and achieve constant growth. And in the future, if your business needs more than what Bigin can offer, you can always switch to Zoho CRM or Zoho CRM Plus. We're here to help you at every milestone your business reaches.

Trusted by 20,000 small businesses globally

As a small business with a big vision, having access to accurate and relevant data about customers and prospects is critical! Bigin and their onboarding team assisted us on our journey. The one-on-one onboarding sessions, easy-to-use platform and mobile application have been well received by our team - although we are early into using Bigin we are already experiencing the benefits!

Zoho Bigin was easy for us to use from the very start. Within a couple of weeks all users were able to use most features and benefit from them. Quick training and implementation from the Zoho Bigin support team was helpful. Users was immediately able to see the benefit to themselves, to their teams, and to the company as a whole. All this is the value we derive from this very comprehensive, easy, and intuitive application that we use on a daily basis.

Bigin is easy to use for a growing organisation like Ammacus. The platform is very intuitive, saves time when it comes to entering duplicate information, and has saved us many hours in lost productivity. As an early adopter of Bigin, we look forward to continued new applications and developments to make the platform even better than it is today. In addition, we have received fantastic client support when it was required.

The Bigin team at Zoho has brilliantly solved the software adoption dilemma faced by sales organizations today. Now, with the ability to customize pipeline views, stages, module names, and fields, the moment one of our salespeople starts using the app, it simply works, and they love using it. It requires virtually zero training. In today's environment, the importance of simplicity, focus, and ease of use cannot be overstated, and the team at Bigin has just delivered a world-class tool.

Love the new features. It helps make the entire CRM system more personal and germane to our workflow. The searches seem to be more pointed and concise. Bigin has the capabilities and customization for my growing business and no bloat to clutter my process. Overall, Bigin was the perfect option for what I need.

Joel Gustafson,Chief Operating Officer, Car Trade Go Inc
Chirag Selarka,Head of Business Development, Simplifie
Craig Aspey,Managing Director, Ammacus
Seth Campbell,President, Five Doors Inc
Derek Osborne,CEO,Osborne Real Estate and Business Brokerage
123 4 5
/ 5

Expert reviews and ratings

  • Rating Platform
  • GoldMine
    Premium Cloud
  • Bigin
  • 3.5
  • 4.6/5

  • 3.6
  • 4.5/5

*The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names belong to their respective holders. Comparison information as of 06.07.2023