Why integrate Zoho FSM with Bigin?
Running a business is a lot more than just meeting your sales target. In order to maintain healthy customer relationships, you need to provide them with seamless service, at any time, at any place. Instead of relying on multiple tools for managing sales and service, integrate Zoho FSM with Bigin, to handle all service requests with better context. For example, the service request for a $10,000 deal should be prioritized over the one linked to a $1,000 deal, right?
Exceptional customer experience,
every step-of-the-way
An easy-to-use field-service management software like Zoho FSM is just what you need for optimizing your service operations - from collecting new requests to tracking the status of each service appointment. When Zoho FSM combines forces with Bigin, you can have a unified view of your customers; leading to quicker issue resolution, effective customer engagement and a streamlined, more productive running of your business.
An all-in-one database of customer information
The two-way sync allows you to seamlessly merge your field operations with the other customer-facing operations, ranging from sales to support. Access all the customer data Zoho FSM and create Pipeline records using the same, keep track of all your Assets in the Products module, view new work orders from customers and more, without leaving Bigin!
Efficiently manage all field service operations
From creating a new "Request" whenever a customer reaches out seeking a service, adding an "Estimate" after sending them the estimated cost to adding a "Work Order" for executing the service, you can handle all your field operations from Bigin.
Keep track of all services rendered
All on-going, completed and pending Requests, Estimates, Work Orders and Service Appointments are associated with the respective contact and visible in one place along with their contact details, their history of interaction with you, all the activities involving them and so on!
Why Bigin is the go-to CRM
for small businesses
Built specifically for
small businesses
Bigin is easy to use, has all the essential features for small businesses, and is priced at a pocket-friendly $7 per month per user.
Set up your CRM in under 30 minutes
Simple and intuitive, you can easily set up Bigin and start selling in
under 30 minutes.