An all-in-one database of customer information

The two-way sync allows you to seamlessly merge your field operations with the other customer-facing operations, ranging from sales to support. Access all the customer data Zoho FSM and create Pipeline records using the same, keep track of all your Assets in the Products module, view new work orders from customers and more, without leaving Bigin!

Mapping of fields and modules

Efficiently manage all field service operations

From creating a new "Request" whenever a customer reaches out seeking a service, adding an "Estimate" after sending them the estimated cost to adding a "Work Order" for executing the service, you can handle all your field operations from Bigin.

Entering details for a new Zoho FSM record in Bigin

Keep track of all services rendered

All on-going, completed and pending Requests, Estimates, Work Orders and Service Appointments are associated with the respective contact and visible in one place along with their contact details, their history of interaction with you, all the activities involving them and so on!

List of all requests made by a customer

Why Bigin is the go-to CRM
for small businesses

Built specifically for
small businesses

Bigin is easy to use, has all the essential features for small businesses, and is priced at a pocket-friendly $7 per month per user.

Set up your CRM in under 30 minutes

Simple and intuitive, you can easily set up Bigin and start selling in
under 30 minutes.

Fully mobile

The Bigin apps for iOS and Android have been built for sales reps to close more deals, even when they're away
from their desks.

Provide your customers with the best
possible service!

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