No non-sense
small business CRM, powered by
intelligent AI
Bigin gives small businesses one place for every deal, every conversation, every follow-up; Powered by AI that makes work seamless.
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50,000+ Small businesses running on Bigin
Solve everyday small business problems with AI in Bigin
Because the AI in Bigin shows up where and when small businesses need it. Here are seven of those moments.
Our native AI features are now available for early access.
The Reply Assistant automatically responds to customer inquiries sent to your team IDs created via Email-In, without intervention.
Identify upsell and cross-sell opportunities with Zia's intelligent suggestions based on customer behavior and history.
This agent turns lost deals into actionable insights that help you close more.
Connect AI tools like Claude to Bigin to get insights and take action across Bigin and other apps with a simple prompt.
Zia can summarize email threads, proofread your drafts, or even generate the entire email for you!
Catch up instantly. Zia summarizes deals, customers, WhatsApp threads, emails, and notes in seconds.
Stay sharp on the go with AI-powered writing assistance, call transcripts, daily summaries, and tags.
Perfect your emails, proofread notes, translate emails, and get on-device AI suggestions for WhatsApp conversations.
Our native AI features are now available for early access.
More reasons to love
Bigin for your small business
The AI gets the spotlight. The CRM does the work. Here's what small businesses rely on, every day.
Every customer, in one place.
Stop digging through spreadsheets and WhatsApp screenshots. Bigin gives you a 360° view of every deal, every conversation, every follow-up.
A pipeline you'll trust.
One visual pipeline for every part of your business, always up to date. The whiteboard you wished worked. Now it does.
Every channel, one inbox.
Email, calls, WhatsApp, social. Bigin pulls every channel together so nothing slips through while you're juggling platforms.
The repetitive work, handled.
Trigger email sequences, schedule actions, assign tasks. Workflows that run on their own, so you don't have to remember.
The CRM that fits in your pocket.
Our top-rated mobile app keeps everything you need on hand. On any device, anywhere you take it.
Your data, kept yours.
ISO, GDPR, SOC, HIPAA certified. Zoho's infrastructure means your customer data is never used, shared, or trained on.
Most CRMs charge an exorbitant amount for AI assistance. At Bigin, meaningful AI starts free
See how Bigin compares to other small business CRMs when it comes to AI functionality:
| CRM | Bigin by Zoho CRM | HubSpot Starter | Salesforce Starter | Pipedrive Lite | Monday CRM | Attio | Copper CRM | Insightly | Freshsales |
|---|---|---|---|---|---|---|---|---|---|
| Starts at | Free/ $7/user/mo | $15/user/mo | $25/user/mo | $14/user/mo | $12/user/mo | $29/user/mo | $9/user/mo | $29/user/mo | $9/user/mo |
| AI agents that do | 3 Zia agents (Reply Assistant, Cross-sell Genie, Churn Analyzer) | ✓ | Not in starter | ✗ | ~ AI Sidekick from Standard plan | ✓ | ✗ | From professional | ✗ |
| Email AI built in | Write, summarize, proofread | ✓ | Limited in starter plan | From Premium ($49) plan | ~ AI email composer on Standard+ | ~ Via Ask Attio | AI Email Rewriter on Professional ($59) | ✓ | ✓ |
| MCP | Zoho MCP for external AI tools like Claude (free plan onwards) | ✓ | ✓ | ✓ (Via Zapier) | ✓ | ✓ | ✗ | ✓ | Freddy AI |
| AI on starter plan | Zoho MCP in free plan | ~ Assistant only | ~ Foundational only | ~ Sales Assistant + Insights | ✗ | 250 credits/mo only | ✗ | ✗ | ✗ |
| Starts at | Free/ $7/user/mo |
| AI agents that do | 3 Zia agents (Reply Assistant, Cross-sell Genie, Churn Analyzer) |
| Email AI built in | Write, summarize, proofread |
| MCP | Zoho MCP for external AI tools like Claude (free plan onwards) |
| AI on starter plan | Zoho MCP in free plan |
50,000+ businesses run on Bigin.
Here's what some of them have to say.
The mobile app helps when you are out of the office.
Bigin is very user-friendly. Easy for customization, allows to import & export data and generate reports.
Deploying Bigin with the versatility of multiple pipelines for the different services I have has been a life saver.
We initially had a few issues with their built in VoIP system but all resolved with no delay.
The world's easiest CRM just got a powerful upgrade
Start your journey with Bigin and find out why over 50,000+ businesses run on Bigin!
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