Bigin is highly rated

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Why small businesses struggle
(and how Bigin helps)

  • Without Bigin
  • With Bigin
  • You're paying for too many toolsOne tool for sending invoices, another for meetings, and something else for tracking customers? It adds up.
  • One simple toolBigin brings it all together: contacts, payments, tasks, and more. No more juggling different apps.
  • Everything's scatteredNotes in a notebook, reminders in your head, emails in different inboxes; that's how things fall through the cracks.
  • Everything in one CRMAll your customer info and work are organized in one view. Easy to find, easy to manage.
  • You're doing too much manual workYou're following up with leads, sending payment reminders, and updating lists. It's all on you.
  • Let Bigin handle the routine stuffSet up simple automations and workflows so work moves smoothly even when you're busy.
  • Important things get missedLate follow-ups or missed messages can cost you sales and trust.
  • Stay on top of your dayGet reminders, see what's next, and never miss a step with your customers.
  • Your tools don't work well togetherYou spend more time switching between apps than actually getting things done.
  • Works with what you already useBigin connects easily with Microsoft 365, Gmail, Zoom, Shopify, and more.

Start seeing
real impact. Just like our customers.

  • 2x

    UK-based ACF Events doubles its revenue after Bigin

  • 5 Hours

    Portugal-based Lisbon Santra Tours saves 5 hours per week

  • 35%

    India-based Cystercare increases lead conversion rate by 35%

  • 20%

    Kenya-based Eden Ridge real estate company increases sales by 20%

Features perfectly balanced to
suit your small business

  • Customer management

    Capture contacts from every source and track interactions with powerful visual tools that give you complete visibility into every relationship. See your entire customer base mapped out visually.

  • Automation

    Eliminate repetitive tasks with smart workflows. Automate follow-ups and routine processes to save time and reduce errors while you focus on growing your business.

  • Customization

    Adapt the platform to match your unique business needs. Configure fields, workflows, and views to work exactly how your team operates.

  • Multichannel communication

    Connect with contacts however they prefer. Send emails, texts, and calls from one platform while keeping complete conversation history across all channels—all in one place.

  • Marketing operations

    Send targeted mass emails to segmented lists with professional templates that ensure consistent branding. Integrate seamlessly with Mailchimp, Zoho Campaigns, and Leadchain to expand your reach and automatically capture leads from social platforms.

  • Appointment management

    Schedule, track, and manage appointments effortlessly. Set automated reminders, avoid double-bookings, and keep your calendar organized with intuitive scheduling tools that sync across all your devices.

  • Finance management

    Generate professional invoices, track payments, and monitor cash flow in one centralized dashboard. Streamline your billing process with automated invoice generation.

  • Mobile app

    Access your business information anywhere. View contacts, check project status, and manage tasks on the go with full mobile functionality.

And there's more!

  • Make calls from the platform itself
  • Create, track, and complete tasks
  • Create and deploy custom forms.
  • Collect feedback via surveys.
  • Store customer data securely
  • Streamline payment collection
  • Generate professional invoices
  • Get automated payment reminders
  • Manage marketing campaigns
  • Analyse sales and customer data visually through dashboards
  • Store customer data securely
  • Analyse sales and customer data visually through dashboards

Bigin integrates
well with all your favorite applications

Connect Bigin with popular apps such as Microsoft Outlook, Teams, Google Workspace, Mailchimp, Shopify, Zapier and more.

Graphic showing Bigin logo at the center connected to integration logos including Shopify, Google, Zoom, Microsoft, Microsoft Teams, Constant Contact, and Mailchimp

Why businesses love our pricing:

  • No contracts or commitments.

  • Start free and only pay when you need more.

  • $7 per month gives you powerful features
    without a hefty price tag.

  • Simple, honest pricing with no surprises.

You decide what works for you. Use the free
plan as long as you want, or upgrade when
your business is ready for more. Either way,
you get reliable software that helps you stay organized and grow.

Bigin is already loved by 30,000+ customers,
and you'll love it, too!

We have been using Bigin for the past two months, and we must say it has significantly streamlined our contact and deal management. The follow-up process with leads has also become more efficient with the use of templates. We believe that Bigin has contributed to improving our conversion rate by approximately 50%.

We transitioned from Excel to Bigin. The guidance from the Bigin team cleared all the initial apprehensions. The interface is very user-friendly, and we were able to learn it intuitively. Our sales team is now fully using Bigin. Thanks to the filters, views, and tags, our team feels more empowered with the available data. Our sales pipeline is now cleaner, stronger, and more visible.

Bigin has transformed the way we manage our customer relationships. Its simplicity and effectiveness make it a standout choice for small businesses like ours. From lead management to deal tracking, Bigin streamlines our processes and keeps us organized. Plus, its affordability makes it accessible to businesses of all sizes. Highly recommended for anyone looking to elevate their business management software game!

Switching to Bigin has been one of the best decisions for our business. Its intuitive interface allowed us to transition seamlessly into a more organized way of managing client relationships. Before Bigin, we struggled with keeping track of interactions, but now every email, call, and meeting is logged effortlessly, giving us insights into client behavior and preferences we never had before. This has transformed our approach to sales and customer service, allowing us to tailor our offerings with precision.

FAQs

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Will I get help setting up Bigin for my business?

Yes! We provide onboarding support to help you get started. Our team will guide you through the setup process, help you import your existing data, and show you how to customize Bigin for your specific business needs.

How long will it take me to learn and start using Bigin effectively?

Most small business owners are up and running within a few days. The interface is designed to be intuitive, and many users find they can handle basic tasks like adding contacts and creating deals within their first hour. For more advanced features like automation and custom workflows, expect about 1-2 weeks to feel completely comfortable.

What if I need help after I start using it?

We offer ongoing support through multiple channels including email, chat, and phone. You'll also have access to our knowledge base, video tutorials, and community forums where you can get answers from both our team and other Bigin users.

Are there any hidden fees or setup charges?

No hidden fees whatsoever. The pricing is exactly as listed: free forever plan costs nothing, and the Express plan is $7 per user per month. No setup fees, no cancellation charges, no surprise costs.

What happens when I want to upgrade or downgrade my plan?

You can upgrade or downgrade at any time without penalties. If you upgrade, you'll be charged the prorated difference. If you downgrade, the change takes effect at your next billing cycle. You won't lose your data when changing plans.

If I start with the free plan, can I really use it forever?

Absolutely. The free plan is genuinely free forever. You can manage your contacts, track deals, and organize your business data indefinitely. You only pay if and when you need additional features.

What happens if my business grows beyond "small business" size?

Great question! When you outgrow Bigin, you can seamlessly migrate to Zoho CRM, which is designed for larger businesses. Since both are part of the Zoho ecosystem, your data transfers smoothly, and you'll have access to more advanced features like advanced analytics, territory management, and enterprise integrations.

Can Bigin handle my business if I have multiple locations or team members?

Yes, Bigin supports multiple users and can accommodate businesses with several locations. The team collaboration features allow you to assign tasks, share information, and coordinate across different team members and departments.

Will Bigin slow down as I add more customers and data?

No, Bigin is built to handle growing amounts of data without performance issues. Whether you have 100 contacts or 10,000, the system maintains its speed and responsiveness.

How do I get my existing customer data into Bigin?

Bigin makes it easy to import data from Excel, Google Sheets, other CRMs, and various file formats. Our support team can help with the import process to ensure all your existing customer information transfers correctly.

What if I decide Bigin isn't right for me? Can I get my data back?

Yes, you can export all your data at any time in standard formats like CSV or Excel. Your data belongs to you, and we make sure you can take it with you if needed.

Is my business data secure and private?

Absolutely. Bigin uses enterprise-grade security with data encryption, regular backups, and complies with international data protection standards. Your business information is stored securely and never shared with third parties.

What if my industry has specific requirements? Can Bigin be customized?

Bigin offers customization options including custom fields, workflows, and forms. While it may not have industry-specific templates, most small businesses find they can adapt it to their needs. For highly specialized industries, you might need additional tools alongside Bigin.

Will Bigin work with the tools I'm already using?

Bigin integrates with popular tools like Gmail, Microsoft 365, Zoom, Shopify, Mailchimp, and other Zoho applications. If you're using less common tools, check with our support team about integration possibilities or data import/export options.

Can my team access Bigin from their phones?

Yes, there's a full-featured mobile app for both iOS and Android. Your team can access all their customer information, update deals, and manage tasks from anywhere.