We are a B2B business and the Whatsapp integration has centralized direct enquiries. There's transparency and better communication amongst the sales team as to who's handling which lead. We have generated revenue worth 10 lakhs from this feature in less than 3 months.Vendors and Skilled Technicians for our new manufacturing facilities were hired and appointed mainly from the inbound whatsapp communication.

Managing leads, marketing, service, and support can be quite challenging, but having the right tools in place can make a significant difference, where Bigin's Whatsapp integration is the master piece.

Before Bigin by Zoho CRM, I found it particularly difficult to follow up with leads, establish an online presence, and keep my existing customer base updated. However, with Bigin, everything has changed! All data is now efficiently managed in one place. I integrated WhatsApp for effective communication and marketing automation and I'm extremely pleased with Bigin by Zoho CRM.

The Bigin team at Zoho has brilliantly solved the software adoption dilemma faced by sales organizations today. Now, with the ability to customize pipeline views, stages, module names, and fields, the moment one of our salespeople starts using the app, it simply works, and they love using it. It requires virtually zero training. In today's environment, the importance of simplicity, focus, and ease of use cannot be overstated, and the team at Bigin has just delivered a world-class tool.

Bigin has allowed MedProtect Global Supplies to increase our sales by 43%, which is an unbelievable margin. It also has so many amazing apps that can be added if we have a desire to expand functions. We’ve tried some of the most expensive CRM systems just to realize all we needed was a simple system that took an hour to learn! Our company is so pleased with Bigin and we are here to stay