Why is Bigin the go-to CRM for small businesses?

We've made a CRM that understands and meets every business need.

Bigin was built with a solid customer pipeline feature designed around the day-to-day needs of small businesses and customer-facing teams. With the right features, affordable pricing, and an easy-to-use interface, Bigin is the perfect package for your business.

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What are Pipedrive's limitations?

High-priced plans with limited features

Pipedrive offers overly priced features that hardly fulfill the needs of your business, whereas the right CRM solution should add value to your business and provide the right features to help manage your business with ease. Bigin does exactly that—and at a price that's easy on the pocket, too.

Lack of 24/5 phone customer support

When our customers require our assistance, we don't keep them in the dark; you can always count on us for help and support. However, Pipedrive makes no such promises.

Minimal email marketing features

Email insights, mass emails, and email templates are important features your CRM needs to include—but they aren't in Pipedrive's essential plan. With Bigin, you get all of these vital email features to ensure your email campaigns roll out with ease.

No ability to automate tasks and improve task management

With Pipedrive's initial plan, you end up doing a lot of the work that a CRM is supposed to do for you—and paying a lot for it anyway. Honoring the true essence of a CRM, Bigin's Express plan is equipped with automation features to help you automate daily mundane tasks and make work easier.

Restricted communication without built-in telephony

What's a CRM without built-in telephony? While Pipedrive doesn't seem to think it's essential, Bigin provides built-in telephony and 50+ telephony integrations to help you manage calls and stay connected with your customer—right from your CRM.

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Here's a list of features that Bigin offers for your business:

Multiple pipelines
  • Multiple pipelines
  • Workflow automation
  • Customizable dashboards
  • Built-in telephony
  • Integration with third-party apps
  • Enterprise-grade security
  • Mobile app for iOS & Android
 
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Multiple pipeline
spreadsheets automation workflows in Bigin
custom dasboard
Built-in telephony in BiginBuilt-in telephony call in Bigin
Integrations for your sales tracking in Bigin
Grade security
mobile sales management with Bigin
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mobile sales management with Bigin

Pipedrive vs. Bigin

  • Features
  • BiginExpress
  • PipedriveEssentials
  • BiginPremier
  • PipedriveAdvance
  • Features
  • Users
  • Profiles
  • Roles
  • Multiple Pipelines
  • Built-in telephony
  • Call Recording
  • Email
    (IMAP two-way email sync, email insights, mass emails and email templates)
  • Workflow Rules
  • Date/Time based Triggers
    (Adavnced workflow)
  • Multiple Currency
  • Webforms
  • Stage transition rules
  • Custome Dashboards
  • Import Data/Batch
  • Import History
  • API
    (Max credits)
  • Fully mobile - android and ios apps
  • Language Support
  • 24/5 Customer support
  • Integrations
  • Zoho Desk
  • Zoho Books/Invoice
  • Zoho Meetings
  • Zoho Campaigns
  • Zoho Forms
  • Zoho Flow
  • Zoho CRM
  • Zoho Sites
  • Add-on for gmail
  • Microsoft 365
  • Google Contacts and Calendar
  • Zapier
  • Mailchimp
  • Zoom
  • BiginExpress
  • PipedriveEssentials
  • $7/user billed annually,
    $9/user billed monthly
  • $9.90/user billed annually,
    $11.90/user billed monthly
  • 5
  • 5
  • 3
  • 10 rules/org,
    1 condition/rule
  • 3
  • $ Add-on
  • 10
  • 1
  • 10,000/Batch
  • Past 60 days
  • 1,00,000 credits/day/org
  • 28 Global languages
  • 19 Global languages
  • BiginPremier
  • PipedriveAdvance
  • $12/user billed annually,
    $15/user billed monthly
  • $19.90/user billed annually,
    $24.90/user billed monthly
  • 10
  • 10
  • 10
  • 30 rules/org,
    1 condition/rule
  • 30 rules
  • 5
  • $ Add-on
  • 20
  • 1
  • 10,000/Batch
  • Past 60 days
  • 1,00,000 credits/day/org
  • 28 Global languages
  • 19 Global languages

Get all the necessary features to manage your pipelines effortlessly

Even after subscribing to Pipedrive's Essential plan, you might have to end up doing more manual work simply because it lacks pipeline automation. Other features, like built-in telephony, workflow automation, email insights, and email templates—which are available in Bigin Express ($7/user/month)—are only available in Pipedrive's Advance plan and higher ($24.90/user/month and above).

Powering the dreams of 7,500+ small businesses worldwide

For a Solopreneur like me, Bigin was a dream come true! I've tried Pipedrive, Close, and other CRMs, but couldn’t justify the expense, and the free tiers of other products simply lacked the features that truly made them useful. But then came along Bigin! Everything I need, and affordable. Thank you so much, Zoho, for making a product that helps solo operations and small businesses!

The Bigin team at Zoho has brilliantly solved the software adoption dilemma sales organizations face today. Now, with the ability to customize the pipeline views, stages, module names, and fields, the moment one of our salespeople picks up the app, it just works and they love to use it. It requires virtually zero training. In today's environment, simplicity, focus, and ease of use cannot be understated—and the team at Bigin just delivered a world-class tool.

We were so impressed by Bigin’s ‘perfect fit’ for small organizations and we have now consolidated all information about our clients and projects in Bigin. It's impressive to see that such an affordable product helps in managing duplication of records, customizing fields specific to our processes, providing dashboards to manage the performance of emails, and even linking up with the Twitter accounts of our clients.

Adam Whittaker,Owner, Mixed By Adam
Seth Campbell, Chairman, Five Doors Inc.
Luison Lassala,General Manager, Bedrock Success Consulting
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Expert reviews and ratings

  • Rating Platform
  • Pipedrive CRM
  • Bigin
  • 4.5/5
  • 4.6/5

  • 4.4/5
  • 4.6/5

  • 3.6/5
  • 4.8/5

  • 4.5/5
  • 4.8/5

  • 3.9/5
  • 4.7/5

  • 3.5/5
  • 4.0/5

*The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names belong to their respective holders. Comparison information as of 15/07/2022. Prices mentioned are in USD.