Bigin: A powerful
and free CRM built for small businesses and startups

Boost your revenue, enhance customer relationships, and streamline your business operations. With Bigin, you can do all of this and much more for free! We believe that every business, no matter how small, deserves a powerful CRM that help their businesses grow.

No forced contracts and
no credit card for signup.Just Bigin.

CRM software for small businesses necessary or dispensable?

Do any of the challenges below seem familiar?
If so, it's time for you to adopt a CRM software tool.

Do any of the challenges below seem familiar? If so, it's time for you to adopt a CRM!

  • Constantly failing to meet deadlines, with countless pending tasks piling up
  • Important information getting lost in a mountain of data
  • Frequent communication breakdowns within your team
  • Difficulty following up on and replying to prospective and existing customers
  • Skilled employees tied up with monotonous data entry work
  • Multiple (and expensive!) tools for handling different aspects of
    your business
  • Countless pending tasks piling up
  • Frequent communication breakdowns
  • Losing track of important information in a mountain of data
  • Skilled employees tied up with monotonous work
  • Multiple (and expensive!) tools for handling different operations
  • Difficulty following up on and replying to prospects and customers
g2 leader award
g2 leader award

Looking for an effective software platform that doesn't burn through your budget?

Look no further.Bigin,
the user-friendly, versatile, and completely free CRM,is specially curated to cater to the needs of a small business.

No forced contracts and
no credit card for signup.Just Bigin.
Is Bigin the right free CRM for your business?

Bigin delivers on
its "free CRM" promise without making any compromises.

Bigin, the user friendly, versatile and completely free CRM, is built to meet all the needs of a small business without making any compromises.

  • Features

  • Data Privacy

  • Future

  • Features
  • Data Privacy
  • Future

Need the essential features to run your customer operations?

Check.

Bigin is a proficient CRM capable of eliminating your dependency on multiple tools for executing different business operations! In-built templates, a versatile form builder, comprehensive modules, and multiple means of communication are only some of the features that Bigin's free edition boasts of.

Concerned that a free CRM might compromise your customers' data?

Worry not.

Bigin's free edition doesn't come at the cost of your privacy. We are completely ad-free, we don't sell your data to third-parties and our website is free of all non-essential/intrusive third-party trackers. Bigin is GDPR and HIPPA complaint and helps keep your data secure at all times.

Features, check. Data privacy, check.

What about the future?

Your business will grow (especially if you use a CRM like Bigin!) and your needs will get more complex, and our free edition may no longer be able to cut it. Not to worry! Unlike other CRMs, our Express and Premier plans are reasonably priced at $7 and $12 respectively, and are built on features that exist in the free edition in addition to a host of other benefits.

Need the essential features to run your customer operations?

Check.

Bigin is a proficient CRM capable of eliminating your dependency on multiple tools for executing different business operations! In-built templates, a versatile form builder, comprehensive modules, and multiple means of communication are only some of the features that Bigin's free edition boasts of.

Concerned that a free CRM might compromise your customers' data?

Worry not.

Bigin's free edition doesn't come at the cost of your privacy. We are completely ad-free, we don't sell your data to third-parties and our website is free of all non-essential/intrusive third-party trackers. Bigin is GDPR and HIPPA complaint and helps keep your data secure at all times.

Features, check. Data privacy, check.

What about the future?

Your business will grow (especially if you use a CRM like Bigin!) and your needs will get more complex, and our free edition may no longer be able to cut it. Not to worry! Unlike other CRMs, our Express and Premier plans are reasonably priced at $7 and $12 respectively, and are built on features that exist in the free edition in addition to a host of other benefits.

Team Pipeline view in Bigin

Need the essential features to run your customer operations?

Check.

Bigin is a proficient CRM capable of eliminating your dependency on multiple tools for executing different business operations! In-built templates, a versatile form builder, comprehensive modules, and multiple means of communication are only some of the features that Bigin's free edition boasts of.

Concerned that a free CRM might compromise your customers' data?

Worry not.

Bigin's free edition doesn't come at the cost of your privacy. We are completely ad-free, we don't sell your data to third-parties and our website is free of all non-essential/intrusive third-party trackers. Bigin is GDPR and HIPPA complaint and helps keep your data secure at all times.

Features, check. Data privacy, check.

What about the future?

Your business will grow (especially if you use a CRM like Bigin!) and your needs will get more complex, and our free edition may no longer be able to cut it. Not to worry! Unlike other CRMs, our Express and Premier plans are reasonably priced at $7 and $12 respectively, and are built on features that exist in the free edition in addition to a host of other benefits.

  • Features
  • Data Privacy
  • Future

Need the essential features to run your customer operations?

Check.

Bigin is a proficient CRM capable of eliminating your dependency on multiple tools for executing different business operations! In-built templates, a versatile form builder, comprehensive modules, and multiple means of communication are only some of the features that Bigin's free edition boasts of.

Concerned that a free CRM might compromise your customers' data?

Worry not.

Bigin's free edition doesn't come at the cost of your privacy. We are completely ad-free, we don't sell your data to third-parties and our website is free of all non-essential/intrusive third-party trackers. Bigin is GDPR and HIPPA complaint and helps keep your data secure at all times.

Features, check. Data privacy, check.

What about the future?

Your business will grow (especially if you use a CRM like Bigin!) and your needs will get more complex, and our free edition may no longer be able to cut it. Not to worry! Unlike other CRMs, our Express and Premier plans are reasonably priced at $7 and $12 respectively, and are built on features that exist in the free edition in addition to a host of other benefits.

  • Features
  • Data Privacy
  • Future

Need the essential features to run your customer operations?

Check.

Bigin is a proficient CRM capable of eliminating your dependency on multiple tools for executing different business operations! In-built templates, a versatile form builder, comprehensive modules, and multiple means of communication are only some of the features that Bigin's free edition boasts of.

Concerned that a free CRM might compromise your customers' data?

Worry not.

Bigin's free edition doesn't come at the cost of your privacy. We are completely ad-free, we don't sell your data to third-parties and our website is free of all non-essential/intrusive third-party trackers. Bigin is GDPR and HIPPA complaint and helps keep your data secure at all times.

Features, check. Data privacy, check.

What about the future?

Your business will grow (especially if you use a CRM like Bigin!) and your needs will get more complex, and our free edition may no longer be able to cut it. Not to worry! Unlike other CRMs, our Express and Premier plans are reasonably priced at $7 and $12 respectively, and are built on features that exist in the free edition in addition to a host of other benefits.

  • Features
  • Data Privacy
  • Future

Need the essential features to run your customer operations?

Check.

Bigin is a proficient CRM capable of eliminating your dependency on multiple tools for executing different business operations! In-built templates, a versatile form builder, comprehensive modules, and multiple means of communication are only some of the features that Bigin's free edition boasts of.

Concerned that a free CRM might compromise your customers' data?

Worry not.

Bigin's free edition doesn't come at the cost of your privacy. We are completely ad-free, we don't sell your data to third-parties and our website is free of all non-essential/intrusive third-party trackers. Bigin is GDPR and HIPPA complaint and helps keep your data secure at all times.

Features, check. Data privacy, check.

What about the future?

Your business will grow (especially if you use a CRM like Bigin!) and your needs will get more complex, and our free edition may no longer be able to cut it. Not to worry! Unlike other CRMs, our Express and Premier plans are reasonably priced at $7 and $12 respectively, and are built on features that exist in the free edition in addition to a host of other benefits.

Need the essential features to run your customer operations?

Check.

Bigin is a proficient CRM capable of eliminating your dependency on multiple tools for executing different business operations! In-built templates, a versatile form builder, comprehensive modules, and multiple means of communication are only some of the features that Bigin's free edition boasts of.

Concerned that a free CRM might compromise your customers' data?

Worry not.

Bigin's free edition doesn't come at the cost of your privacy. We are completely ad-free, we don't sell your data to third-parties and our website is free of all non-essential/intrusive third-party trackers. Bigin is GDPR and HIPPA complaint and helps keep your data secure at all times.

Features, check. Data privacy, check.

What about the future?

Your business will grow (especially if you use a CRM like Bigin!) and your needs will get more complex, and our free edition may no longer be able to cut it. Not to worry! Unlike other CRMs, our Express and Premier plans are reasonably priced at $7 and $12 respectively, and are built on features that exist in the free edition in addition to a host of other benefits.

Team Pipeline view in Bigin

Bigin's free edition is brimming with features that can boost your business

ALL FEATURES

  • Pipelines
  • Telephony
  • Automation
  • Email
  • Forms
  • Integrations
  • Dashboards
  • Developer center
  • Pipelines
  • Telephony
  • Automation
  • Email
  • Forms
  • Integrations
  • Dashboards
  • Developer center

Streamline your
business operations

Pipelines divide your customer-facing operations into easily navigable stages. Pipeline cards contain all of the relevant information you need to track your customers and prospects as they move through your business process.

Learn more
A pipeline depicting the various stages of the order fulfillment process. Each stage contains cards which hold information about the order. A pipeline depicting the various stages of the order fulfillment process. Each stage contains cards which hold information about the order.

Make calls from
within Bigin

Say goodbye to switching between your telephone system and CRM; make and receive calls using Bigin's built-in telephony, which automatically logs every call and links any notes taken to the relevant contact's record, ensuring your team is well-equipped to handle future interactions.

Learn more

Automate your way to success

Using Bigin's intelligent workflows, you can set up actions that are executed automatically when specified conditions are triggered. Automate routine tasks, such as sending out welcome emails, assigning salespeople to new contacts, and sharing invoice reminders.

Learn more
Omnichannel communication Omnichannel communication mob

Simplify email communication

Send and reply to emails without having to leave Bigin. Link the emails you receive to the appropriate contact and efficiently track every email correspondence. You can also design templates for frequently deployed emails.

Learn more
Steps is creating workflow automation Steps is creating workflow automation mobile

Versatile forms for efficient data collection

From customer signups to feedback requests, Bigin helps you build forms for collecting an assortment of data from prospective and existing customers—but that's not all; the collected data is automatically converted into contacts and records in the relevant pipelines.

Learn more
Mobile app view Mobile app view small

Integrate Bigin with other beneficial apps

Expand Bigin's scope by integrating seamlessly with an array of apps and handle multiple aspects of your business—from running marketing campaigns to resolving customer complaints—all from within Bigin.

Learn more
Mobile app view Mobile app view small

Stats are never fun—unless it's with Bigin

Crunch numbers more efficiently with a comprehensive dashboard that helps you stay on top of your performance and progress, provides an in-depth analysis of your growth-based on KPIs, and tracks all events, calls, and emails.

Learn more
Mobile app view Mobile app view small

APIs for incorporating additional functions

Use Bigin's API to further customize its functionalities. Set up APIs to facilitate data transfer to and from Bigin, get notifications, and integrate with other third-party apps.

Learn more
Mobile app view Mobile app view small

It's powerful features make Bigin a hit amongst it's customers!
Take a look at how they feel about Bigin

It's powerful features make Bigin a hit amongst it's customers!
Take a look at how they feel about Bigin

84%

Bigin has positively impacted the businesses of 84% of our customers.

77%

According to 77% of our customers,
Bigin is priced affordably.

80%

80% of our customers feel that Bigin is easy to set up and use.

*Survey results based on inputs from Bigin's paid customers.

#AnyoneCanBigin

An adaptable software platform suitable for multiple applications

Pick a template

  • Industry-specific
  • Team-specific

OR YOU CAN

Start From Scratch

Access Bigin

and customize your CRM in 30 minutes.

Didn't find what you're looking for?

Don't worry. With Bigin, you can build custom pipelines from scratch! Additionally, customizable modules and pipeline cards enable you to tailor the software to fit your business operations.

Start From Scratch

Access Bigin

and customize your CRM in 30 minutes.

The free, feature-rich CRM

  • No essential features
    locked behind paywalls

  • No hidden charges that
    sneak upon you

  • No forced upgrades after
    a particular period

What we promise is
what you get!

Bigin stacks up well against other CRMs in terms of both pricing and features.

Learn more
  • Other popular CRMs like Monday.com, Salseforce, and Pipedrive don't have free editions.

  • HubSpot, another popular free CRM, hides its lack of features under the promise of unlimited users.

  • Here's how much you'll be spending to access some basic features:

g2 leader award g2 leader award
Here's how much you'll be spending to access some basic features:
  • Other popular CRMs like Monday.com, Salseforce, and Pipedrive don't have free editions.

  • HubSpot, another popular free CRM, hides its lack of features under the promise of unlimited users.

  • Here's how much you'll be spending to access some basic features:

Feature

Bigin (Cost/month)

Hubspot (Cost/month)

In-built Telephone system

$0

$30

Simple automation

$0

$30

Product library

$0

$1600

Find and merge duplicates

$0

$1600

Technical support through email

$0

$1600

Disclaimer: To the best of our knowledge, the comparison information presented is accurate as of May 22,2023. If you have any disputes or queries, please reach out to us at sales@bigin.com.

Bigin(Cost/month)
Hubspot(Cost/month)

Built-in Telephony

$0

$30

Multiple Pipelines

$0

$30

Workflows

$0

$1600

Mass Email and Insights

$0

$1600

Customizable Dashboards

$0

$1600

Most free CRMs are feature deficient and geared towards making customers pay a hefty sum in order to unlock essential features. However,
Bigin's free edition was crafted to provide you with the tools necessary to boost your business.

No forced contracts and
no credit card for signup.Just Bigin.

Bigin: Your CRM partner for the long haul

Once your business grows, you can upgrade to our Express and Premier plans and unlock a plethora of new features, like additional integrations, toppings, and advanced automations.

When your small business evolves into a large business,
you can also upgrade to Zoho CRM with a single click.
All of your records, workflows, webforms, and dashboards
will migrate to the new Zoho CRM account.

long-haul-image long-haul-image

Bigin is already loved by 20,000+ customers, take a look at what some of them have to say!

We are happy about what all Bigin has to offer for small businesses! After testing various CRM options available in the marketplace, we made a decision to go with Bigin and we got it right. We liked the simplicity of this application. Anybody without any technical knowledge can get started, it's not heavy on the budget and it integrates well with various applications. We love every feature we have in this application. All the features are very well thought through and it suits most of the business scenarios.

Zoho Bigin was easy for us to use from the very start. Within a couple of weeks all users were able to use most features and benefit from them. Quick training and implementation from the Zoho Bigin support team was helpful. Users was immediately able to see the benefit to themselves, to their teams, and to the company as a whole. All this is the value we derive from this very comprehensive, easy, and intuitive application that we use on a daily basis.

I'm the founder of a small business in the education industry. After long hours researching on the internet, videos, and stuff I came across BIGIN. Ideal for small businesses like mine, user friendly, pricing just right and it had the right features for me. After 2 months of using it we have increased customer retention, and sales by 25%, we don't miss follow-ups and we can remind customers about their next payment. 10/10 would recommend it for entrepreneurs and small business owners.

It's absolutely awesome to use Bigin. We are now able to manage our business and customer conversations in a smarter way, for which we were looking for a CRM system previously. Real-time history of a conversation with multiple searching options makes it comfortable, even for entry-level incumbents. At a glance, the dashboard view is an excellent one for any decision-maker. Thanks for a great product and the support we have had from the Bigin team

Abhishek Shimoga,Stock Markets Derivatives Trading Coach, Trade2Transform
Chirag Selarka,Head of Business Development, Simplifie.
Alan Velazquez CEO, Inglés Personal
Mohammad Rashedul IslamCFO, Mim Technologies Ltd.
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Take the first step towards building a stronger business!

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No forced contracts. No credit card for sign up. It's our promise.