Why tracking customers for testimonials
is easier with Bigin
Customer testimonials profoundly affect customers' purchasing decisions. While positive testimonials and reviews can help you establish your credibility and reliability as a business, reaching out to all your customers can be arduous. It all boils down to how you can source and track testimonials from your customers—and a CRM can help you with just that!
Build and market your business
with a ready-made CRM template
With a business template made just for customer testimonials, you can easily reach out to customers and ask for reviews and testimonials to go on your website. Not only does our Customer Testimonial template work great for small businesses, it also adapts exceptionally well to smaller teams within larger organizations, making it the ideal go-to tool. Don't believe us? Take a look at what it can do.
Modules made for customer testimonials
Get the maximum benefit from the applications you use. We put together the right modules and determined the optimal way to store your client contact information and more.
Testimonials for precise deal-tracking
First things first: This is the pipeline that shows you all your customers neatly organized by the stage they're at in your process. You'll be able to keep track of all your testimonials and immediately see how far along they are towards being published on your website.
The more Customers the merrier!
Keep up with your ever-growing list of customers. In order to see your customers neatly arranged in stages on your pipeline, you need them all to be stored safely somewhere. The Customers module is where you'll find every customer you've worked with, which simplifies the process of requesting and fetching a customer testimonial.
Use Companies to keep track of group customers
Bigin gives you the flexibility to work with individual customers or an entire company—or a mix of both! This module lets you keep records of all your customers and the companies they work for.
Products to always know what you have to offer
Keep a list of all your products so you never have to scramble for details. Find another great product? Add it here and you're good to go! Monitor all your products from start to finish.
Make calls and create tasks and events with Activities
Set up tasks and events, make calls to your customers, and host and schedule video calls and meetings—all from Bigin.
Crunch numbers with Dashboards
Stay on top of your performance so you know just how much you've been crushing it and how many testimonials you've published. And, what's more, you can even create your own dashboards with a variety of customizable charts and tables.
A brilliant pipeline to track all your testimonials
Bigin's pipeline is all the rage in the small business world, so we decided to double down on our most important feature to provide a pipeline that covers all the key stages of reaching out to customers for testimonials.
The process starts with contacting the customer, drafting and reviewing a case study, designing the webpage, and ultimately publishing the testimonial on your website.
Here are the stages of a typical customer testimonial deal in a pipeline:
Carefully customized fields to store every
word of praise from your customer
One size never fits all; only compromises do.We made changes to how information is added to Bigin to make it more relevant to you and your customers.
Make calls and send emails directly from Bigin
Need to make phone calls? Check. Need to send emails? Double check. Not just limited to calls; you can also host video calls and presentations without leaving the app. Alternatively, if you want to dial it down and keep everything over email, you can do that as well. Bigin comes with both IMAP and POP support, so you can integrate all the most popular email services and send and receive emails directly in Bigin.
Let Bigin deal with your day-to-day routine, set up workflows
Here is how you can save even more time: You can set up workflows in Bigin to automate a bunch of daily tasks like adding a new customer to your client list, sending testimonial request emails to your customers, and much more.
Create multiple pipelines for all your operations
Bigin covers other business operations as well. You can create multiple pipelines for different processes like case studies or app reviews, so you can monitor and visualize them all at once. And yes—you can customize stages and fields in all your other pipelines, too!
Connect to all your favorite apps
Bigin seamlessly integrates with many top apps out there. From Google Workspace to Office 365, we have them all. You can also connect to a thousand more apps through Zapier, Zoho Flow, or with our magical developer APIs.
Sell from anywhere with the Bigin app
The Bigin app for iOS and Android is hands down the best CRM app ever made. Track your customer testimonies, call your contacts, and make moves even on the go. With the Bigin app, you can take your business literally anywhere.
Do you have a friend or business associate
looking for a CRM?
Bigin comes tailored for a ton of other industries! Take a look!
All this for only $7 a month per user.
Stop pinching yourself, it's real!
Bigin is priced advantageously for small businesses to give them the right applications to grow and flourish. This will never change. At just $7 per month per user, Bigin provides all that you need and more, which makes it the best small business CRM in the world. Nothing else comes close.See all pricing
Don't take our word for it—hear
from people just like you
Bigin is a CRM that focuses on important tasks and thereby enables us to manage business opportunities with agility. Using it is easy, and the support we receive shows Bigin is there to help our business grow. We're experiencing a lot of growth at EG1, an
Manuel Octavio Espinoza J.Director IGV, eGlobal ONE
There is no other CRM at this value proposition. Bigin CRM completely meets our requirements. We could immediately see the value addition. More power to Bigin by Zoho CRM!
Cerin PathroseDeputy Manager, Nitta Gelatin India Limited
It is a perfect go-to CRM product for small businesses. The visualization in the cards format is well-liked by our top management team and sticks in the mind well. Other log features like calls, meetings, and activities are doing wonders to streamline and monitor activities. Thank you for this wonderful product.
Vinod Ravichandrran General Manager, PROCTEK
I chose Bigin because of their value and incredible customer service. They really care about small- to medium-sized organizations like ours, whether you're very CRM-experienced or lightly so. Every business needs a CRM these days. Bigin really presents a better value and is quite robust yet simple to use. Very pleased!
Rubais RahmanCo-Founder, Famebix
Bigin ticks the CRM boxes for a small business. It represents good value, the right level of functionality, and is so easy to use! It delivers what the 'Big CRMs' have, but is nicely catered for small businesses. It's so easy to learn and to adapt. We are thrilled that we made Bigin our choice in balancing our CRM needs for growth. You will too.