Bigin for Facility Maintenance
Make sure every work environment is at peak efficiency by planning and monitoring facility maintenance with Bigin.
Bigin for facility maintenanceAccess Bigin
Uncompromised facility upkeep for a safer,
more productive work environment
From routinely checking and repairing all machinery and equipment and maintaining overall cleanliness to ensuring the functioning of all safety, electrical, and plumbing systems—an operations team does everything to keep a business running smoothly. Sounds like a lot? Well, it is! Especially if you don't have Bigin on your side.
A CRM template designed to streamline facility maintenance
With Bigin’s Facility Maintenance template, you can plan and execute all facility maintenance activities. It works well not only for small businesses that manage facility maintenance for clients, but also for teams handling internal facility upkeep and ongoing maintenance operations.
Take a look at what it can do.
Comprehensive modules for storing
all critical information
We've curated a set of modules that accommodate the information necessary for diligent and regular facility maintenance. Need to add a field that's unique to your process? Well, go ahead; you can customize Bigin's modules to suit your needs.

Track all Requests efficiently
The Requests module visualizes all your maintenance activities in a pipeline, neatly organized by the stage they're at in your process. You'll be able to record, track, and resolve regular and urgent upkeep requests.Keep a repository of all your Contacts
Keep every bit of information associated with your contacts at your fingertips! In order to see your contacts neatly arranged in stages in your pipeline, you need them all to be stored somewhere safe. The Contacts module is where you'll find details of every customer, employee, or vendor associated with your business.Use the Companies module to track contacts from the same organization
Bigin gives you the flexibility to work with individual contacts or entire companies—or a mix of both. The Companies module is where you can keep track of the companies you are in touch with.Keep records related to all the Facilities you oversee
Maintain a list of all your facilities along with the cost and frequency of upkeep, the tools required, and more, to ensure that you never need to scramble for details. Received a request to maintain something new? Add it here, and you are good to go.Track calls, create tasks, and set up events with the Activities module
Set up tasks and events, track your calls, and host and schedule video calls and meetings—all within Bigin.Crunch numbers with Dashboards
Track your performance so you know just how much you've been crushing it, to understand the frequency of requests raised, the revenue generated, among other things. And—what's more—you can even create your own dashboards with a variety of customizable charts and tables.Use pipelines to track every
maintenance request raised
Bigin's pipelines have been a huge hit in the small business world, so we decided to double-down on our most important feature and provide a pipeline that covers all the key stages involved in understanding the requirements and providing required service for a particular facility. You can also further customize your pipelines and stages anytime.
Here are the stages of a typical pipeline designed to help streamline facility maintenance:

Create custom fields to
store all relevant information
One size never fits all, so don't compromise on your needs. Bigin's customizable fields enable you to store information relevant to the way your organization handles maintenance requests.

What's more?
Make calls and send emails directly from Bigin
Need to make phone calls? Bigin supports it. Need to send emails? Bigin supports that too. You can also host video calls and presentations without leaving the app.
Set up workflows and let Bigin deal with the daily routine
Set up Workflows in Bigin to automate daily tasks like assigning tasks to team members, sending reminder emails, and triggering email campaigns.
Create multiple pipelines for various operations
Bigin supports multiple pipelines for different processes like sales, customer support, and project management. You can customize stages and fields in every pipeline to suit your workflow.
Connect all your favorite apps
Bigin seamlessly integrates with many of the most popular apps out there. From Google Workspace to Office 365, we have them all. You can also connect to a thousand more apps through Zapier, Zoho Flow, or our magical developer APIs.
Manage your requests from anywhere
The Bigin app for iOS and Android is one of the most useful CRM apps available. Track projects, call clients, and manage tasks on the go.
Streamline field service operations
Connect Bigin with Zoho FSM to sync customer details, service requests, work orders, and technician assignments across both platforms. This integration helps teams transition smoothly from deal management in Bigin to on-ground service execution in Zoho FSM, giving you complete visibility into service delivery, schedules, and job status from start to finish.
Got a friend looking for a CRM?
Bigin comes tailored for a ton of other businesses! Take a look!
All this for only $7 a month per user.
Stop pinching yourself, it's real!
Bigin is priced advantageously for small businesses to give them the right applications to grow and flourish. This will never change. At just $7 per month per user, Bigin provides all that you need and more, which makes it the best small business CRM in the world. Nothing else comes close.
See all pricingDon't take our word for it;
hear from people just like you.
After conducting some research, I came across Bigin, which seemed like an ideal solution. The simple user interface and reasonable pricing were the decisive factors. From day one, Bigin was straightforward to grasp, with some assistance from my partner during the setup process. I wholeheartedly recommend Bigin to any small business seeking to implement their first CRM.
David Donald, Owner, Hydro Heater
Bigin emerged as an ideal choice for dipping our toes into a CRM integration, and once we became familiar with the Zoho layout, it proved to be straightforward. The availability of a free plan further eliminated any financial concerns, allowing us to streamline our processes without guilt as a budget-conscious small business.
Beth O, Co-Founder, Different Flowers
Bigin is exactly what we wanted - simple, clean, and easy to navigate. The best part is that you can even email the leads, and the entire thread of emails can be replied to from within Bigin itself. The cherry on the cake is that I connected Bigin to other third-party apps, and now my whole team management, email campaigns, and marketing are automated. I could go on and on about Bigin. Thanks for being there!
Swapnicah Jain Founder, AdsCaffe
Still have more doubts?
Here are the answers to some frequently asked questions!
Facility maintenance management software helps businesses plan, track, and manage maintenance activities, assets, service requests, and vendor communication to ensure safe and efficient operations.
Bigin provides pipelines, customizable modules, task management, workflows, and dashboards that help teams track maintenance requests, monitor progress, and ensure timely resolution.
Yes. Bigin is designed specifically for small businesses and growing teams that need a simple, affordable, and easy-to-use facility maintenance CRM.
Absolutely. You can customize pipelines, stages, fields, modules, and workflows to match your specific facility maintenance requirements.
Yes. Bigin integrates with Zoho Projects, Google Workspace, Office 365, and many other tools, enabling seamless coordination across facility maintenance and project management systems.
Leave no stone unturned in the proper maintenance
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