Why carrying out orders is easier with Bigin
Order fulfillment is a crucial task for every product-based business. Without it, there are no sales. Without sales, there's no business. While a new order should be celebrated, what follows is a complex process that needs to be executed thoroughly until the product reaches the customer's hands. If your goal is to simplify the process and get the customer what they ordered as quickly, reliably, and inexpensively as possible, Bigin is your go-to solution.
A CRM template created just for
The process of order fulfillment demands organization. Bigin has simplified and organized the entire process into a ready-made template bringing together all the stages of fulfilling an order. Not only does Bigin fit your business perfectly, but it's also effortless to use. Bigin is your best bet if you have a relatively small workforce. Take a look at what it can do.
Monitor the entire order cycle
with a ready-made template
Get the maximum benefit from the applications you use. We put together the right modules and figured out the optimal way to store your orders, plus additional information.
Orders for precise deal tracking
First things first: This is the pipeline that shows you all your orders neatly organized by the stage they're at in your process. You'll be able to track and follow up on all your orders and immediately see how far along they are towards reaching your customer.
The more Customers, the merrier
Keep up with your ever-growing list of customers. In order to see your customers neatly arranged in stages on your pipeline, you need them all to be safely stored somewhere. The Customers module is where you'll find every customer that has placed an order with your business.
Use Companies to keep track of group customers
Bigin gives you the flexibility to work with individual customers or an entire company—or a mix of both. With this module, you can track all your customers and customer companies.
Track your Items
Keep a list of all your products so you never have to scramble for details. Find another great product? Add it here, and you're good to go. Monitor all your products from start to finish.
Make calls, create tasks, and set up events with Activities
Set up tasks and events, make calls to your customers, and host and schedule video calls and meetings—all within Bigin.
Crunch numbers with Dashboards
Stay on top of your performance so you know just how much you've been crushing it. Bigin features dashboards that accurately report your performance with customizable charts and tables.
A helpful pipeline to track
all your orders
Bigin's pipeline has been a big hit in the small business world, so we decided to double down on our most important feature. Bigin provides a pipeline that covers all the key stages of order fulfillment—from receiving an order to preparation and customer approval, to packaging and production, and ultimately shipping the product.
Here are the stages of a typical order fulfillment deal in a pipeline:
Carefully customized fields to
store every order's details
One size never fits all—only compromises do.
We made changes to how information is added to Bigin to make it more relevant to you and your customers.
Make calls and send emails directly from Bigin
Need to make phone calls? Check. Need to send emails? Double check. Bigin supports all popular email services with IMAP and POP functions, so you can send and receive emails from within the app. And it's not just limited to phone calls—you can also host video calls and presentations without leaving the app.
Let Bigin deal with your day-to-day routine & set up workflows
Here's how you can save even more time: Set up workflows in Bigin to automate daily tasks like adding a new order to your list, sending welcome emails to new customers, and so much more.
Create multiple pipelines for all your operations
As a start-up, you can create multiple pipelines for different operations in your business so you can monitor and visualize them all at once. And yes—you can customize stages and fields in all your other pipelines, too.
Connect to all your favorite apps
Bigin seamlessly integrates with many top apps out there. From Google Workspace to Office 365, we have them all. You can also connect to a thousand more apps through Zapier, Zoho Flow, or our magical developer APIs.
Sell from anywhere with the Bigin app
The Bigin app for iOS and Android is easily one of the most useful CRM apps on the market. Track your orders, call your customers, and make moves on the go. With the Bigin app, you can take your business literally anywhere.
Do you have a friend or business associate
looking for a CRM?
Bigin is tailored to a ton of other industries.Take a look!
All this for only $7 a month per user.
Stop pinching yourself, it's real!
Bigin is priced advantageously for small businesses to give them the right applications to grow and flourish. This will never change. At just $7 per month per user, Bigin provides all that you need and more, which makes it the best small business CRM in the world. Nothing else comes close.See all pricing
Don't take our word for it; hear from
people just like you
For a solopreneur like me, Bigin was a dream come true! I have tried Pipedrive, Close, and other CRMs, but couldn’t justify the expense, and the free tiers of other products simply lacked the features that truly made them useful. But then along came Bigin—everything I need, and affordable. Thank you so much, Zoho, for making a product that helps solo operations and small businesses!
Adam Whittaker, Owner, Mixed By Adam
Bigin is exactly what we needed to start. It's simple enough to quickly get a grasp of how it works, and at the same time it has everything you need to start building your small business. It helps you keep on top of things and organize your work. Since I started with Bigin two months ago, we've already had a 100% increase in shops we sell our product to.
SanjaOrders Information, Kis in Kvas
With the ability to customize the pipeline views, stages, module names, and fields, the moment one of our salespeople picks up the app, it just works and they love to use it. It requires virtually zero training. The team at Bigin just delivered a world-class tool.
Seth CampbellChairman, FiveDoors Inc.
I chose Bigin because of their value and incredible customer service. They really care about small to medium-sized organizations like ours, whether you're very CRM-experienced or lightly so. Every business needs a CRM these days. Bigin really presents a better value and is quite robust yet simple to use. Very pleased!