Smart patient management for doctors and hospitals
You take care of your patients. We take care of your process. Bigin's ready-to-use patient management template helps you manage every step of the patient journey—securely and effortlessly.
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Why does managing patient data require a CRM?
Many healthcare providers still rely on paper-based records and manual processes, leading to misplaced files, missed follow-ups, and delays in patient care. Bigin is a CRM that's built to modernize these systems; it helps you manage medical history, appointments, and communication securely, all while keeping everything organized, accessible, and in one place—so you can focus more on patient care and less on paperwork.
Why Bigin?
Bigin is a HIPAA-compliant CRM designed to meet the unique needs of healthcare professionals.
Whether you're a solo practitioner or a multi-specialty clinic, Bigin helps centralize patient
information—making it easier to provide timely updates and stay connected with your patients.
With intuitive features, built-in automation, and a healthcare-ready template,
Bigin simplifies patient management so you can focus on delivering better care.
Your healthcare practice, unified in one window
Bigin understands how clinics and hospitals operate. We know you need a clear view of every patient’s journey—from appointments to prescriptions to follow-ups. That’s why we’ve organized everything into intuitive modules, built to securely store patient records, health history, and communication—all in one HIPAA-compliant system.
Track every step of the patient journey
With Bigin's pipelines, you can track appointments, treatments, and follow-ups in a structured, easy-to-follow flow. With team and sub-pipelines, departments like reception, nursing, and billing can stay coordinated and informed all within one connected system.All patient details in one place
Bigin’s Patients module lets you securely store and manage all patient information names, contact details, addresses, and more. Link each patient to their treatments, appointments, and related organizations to get a clear, connected view of their entire care journey.Keep track of all your healthcare partners
Bigin's Companies module helps you manage hospitals, labs, pharmacies, and vendors in one place. Store contact details, view communication history, and track all interactions, like emails, calls, and notes. Use list views for quick access and easily perform bulk actions like tagging or sending emails.Track prescriptions with the Medicines module
Bigin's Medicines module is where you manage all your clinic's medicines. Link them to patient records, update prices or discounts, import data from spreadsheets, and organize everything for quick access so your staff always stays informed and stocked.Stay on top of patient interaction
Bigin’s Activities module helps you manage consultations, calls, tasks, and appointments. Activities are organized into tasks, events, and calls, so you can easily track what’s coming up and what’s done. Each patient’s activity history is displayed in one place, helping you stay efficient, organized, and focused on care.Manage WhatsApp conversations inside Bigin
Handle all your WhatsApp chats directly from Bigin—no need to switch apps. When a patient messages you for the first time, Bigin automatically creates a new contact record. Every patient's record includes a Messages tab, so you can simultaneously review and respond to chats while viewing patients' details.Bring order to patient care with pipelines
From first visit to follow-up, Bigin's visual pipelines help you track each stage of patient care. Customize stages for appointments, diagnostics, and billing so every department knows what's next.
Simplify appointment scheduling
Let patients book appointments online with Bigin's custom booking pages. Set your availability, collect patient details, and manage staff schedules with ease. Share booking links or QR codes across platforms and track all appointments in one place. Learn more
What else?
Connect Bigin with all your favorite tools
Integrate with popular apps like Google Workspace and Microsoft 365 and make it easier to manage emails, calendars, and documents. You can also connect with billing systems or other healthcare tools through Zapier, Zoho Flow, or our developer-friendly APIs.
Quick and secure payments
Collect payments seamlessly by integrating Bigin with Stripe, Razorpay, Paytm, or PayPal. Generate personalized payment links from patient records, set amounts and due dates, and share them instantly via email, SMS, or WhatsApp. Track payment history and financial data all in one place.
Let Bigin handle your daily repetitive duties
Save time and reduce manual effort by setting up automated workflows. Whether it's adding new patient records, sending appointment confirmations, or updating follow-up schedules, Bigin takes care of the routine tasks so your staff can focus on delivering quality care.
Make calls from Bigin
Handling multiple calls and patient inquiries can get hectic, and manually logging each one leaves room for error. Every detail matters when it comes to patient care. With Bigin's built-in telephony, you can make calls directly from the system, add notes, and log every conversation in real time so you never miss out on important patient information.
Smart forms for patient intake
Simplify appointments with Bigin’s no-code forms easy to create, customize, and share via email, SMS, WhatsApp, or your website. Submitted data auto-creates patient records, placing them in the right pipeline stage. You can review, assign, and approve entries before adding them.
Keep patients' files organized
With Bigin's File Cabinet,
you can store medical reports, prescription information, and lab results securely in each patient's record. Patients can also upload documents through secure links—which keeps everything in one place and easy to access.
Control who can access patient information
Bigin is a HIPAA-compliant CRM designed with patient privacy in mind. Medical data is sensitive, and protecting it is critical. With role-based access and customizable permissions, you decide who can view, edit, or manage patient information. This ensures only the right people have access and keeps your data secure.
Categorize Patients with Tags
Easily label patient records with color-coded tags like "Follow-up," "New Patient," or "High Risk." Tags help doctors and staff quickly identify, filter, and manage patient data so nothing slips through the cracks.
Access patient data anywhere with the Bigin mobile app
Bigin's mobile app for iOS and Android lets you stay connected to your clinic even when you're on the move. Track appointments, view patient records, make calls, and update information—anytime, anywhere. Whether you're at the clinic, on rounds, or working remotely, Bigin helps you stay on top of everything!
Do you have a friend or business
associate looking for a CRM?
Bigin comes tailored for a ton of other industries! Take a look!
All this for only $7 a month per user.
Stop pinching yourself, it's real!
Bigin is priced advantageously for small businesses to give them the right applications to grow and flourish. This will never change. At just $7 per month per user, Bigin provides all that you need and more, which makes it the best small business CRM in the world. Nothing else comes close.
See all pricingDon't take our word for it; hear from people just like you.
We can take notes of doctors' and nurses' requests directly in the app. We can easily pass the updates and requests to all teams. We are very excited about this CRM. No more using Excel.
Joel Cruz Product Specialist, Medical Equipment Manufacturing
Chennai-based health and wellness company CysterCare attains 35% user conversion rate and increases employee productivity by 30%.
Dev Ramnathan Sivarajah CEO, CysterCare
Bigin was the most complete, affordable, and user-friendly CRM we found after extensive research. It's perfect for small to mid-sized businesses seeking maximum efficiency at a low cost.
Emma Crutchley Customer Success Manager, Kiteline Health
Frequently asked questions
Bigin is a simple and powerful CRM designed for small businesses and professionals. With custom features for healthcare, it helps you manage patient records, appointments, and communications—all in one place.
Yes. Bigin is built to support everything from solo practitioners to multi-department hospitals. You can manage appointments, patient details, staff activities, and more using a single system.
Yes. Bigin follows HIPAA compliance standards to ensure patient data is stored securely and is only accessible to authorized users.
Absolutely. With Bigin's Booking Pages, patients can schedule appointments directly, and you can customize time slots, services, and intake forms.
Yes. Bigin lets you send and receive WhatsApp messages, track chat history, and even create new contact records when a patient messages for the first time.
You can create no-code forms to collect patient inquiries, appointment requests, or health details. Bigin can also automatically create patient records from submitted form data.
Yes. The Bigin app for iOS and Android lets you manage patient data, appointments, calls, and messages from anywhere.
Yes. You can list medicines in the Products module, apply discounts, import them from spreadsheets, and link them to patient records to track prescriptions.
Yes. Bigin integrates with Zoho Books so you can manage invoices, payments, and financial data alongside patient records.
Yes. Bigin uses strong encryption and access controls. You can define roles and permissions to ensure that only authorized users see sensitive patient information.
Yes. You can import data using spreadsheets or connect your current systems through integrations, Zapier, or developer APIs.
Finally, a CRM that understands your needs.
Give our 15-day free trial a shot. No credit card, no hidden charges, and no questions. Just Bigin.
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