We have been using Bigin since July 2020. I think this CRM is ideal for small- to medium-sized businesses. It is not overloaded with unusual features. They have kept it relatively simple, which means you can get up and operating very quickly. You can personalize field names and add custom fields, which makes the system more user-friendly. I have used a number of CRM systems, and I reviewed others before deciding on Bigin, which is easy to use—meaning you can very quickly become productive. Overall, I am very happy with this CRM.
The CRM options available in the market are either too expensive, with complex features that are not essential for a small business, or are priced less with nominal features. But Bigin is game-changing. It has exceeded our expectations, such that V4 Creative cannot work without it.
Bigin is the best CRM for small businesses. We earlier thought that CRMs were too complicated for small and medium businesses but after using Bigin, our thought process has completely changed. Bigin is very simple, clean and easy to use. The support team is also very helpful in making things easier. It's totally worth it using Bigin.
Bigin was the perfect solution for our startup, which was moving from paper-based and Excel sheets to an automated solution for sales outreach and managing incoming calls. It has all the basic functionality of other leading CRMs at half the price. In addition, onboarding/training was provided at no additional cost. I highly recommend Zoho Bigin for any micro business.
Michael Robson,Sales and Marketing Manager, Netcare Technology
Dawid Roux,Managing Director, V4Creative
Jinesh Pagaria,Co-Founder, HR Labs
Stephen Marshall, Business Developer, CROSS-CHECKS
