AI-powered automation for for your growing business
Here's a sneak peak into Zia Agents, the smart and self-sufficient AI agents
that will bolster Bigin's existing capabilities.
PowerfulPrecisePromptPlug-and-play
PowerfulPrecisePromptPlug-and-play
Zia Agents + YouThe Ultimate Dream Team!
Zia Agents + You The Ultimate Dream Team!
As a small business, you're powered by big dreams but
bound by a limited budget and workforce. That's where our
AI agents come into play.
Zia Agents are designed to work in perfect synchrony with your business processes. Our agents will expertly undertake repetitive activities, provide deep insights into your operations, and empower your teams to do more—without actually doing more!
AI Agents. Reimaginedfor small business.
At its core, Bigin is a simple CRM loaded with all the must-have features small businesses need. All stuff and no fluff!
Our AI agents are no different. Here’s a look at the first in
our series of Zia Agents, built with the needs and constraints of
small businesses in mind.






Engage customers with accurate and quick responses
The Reply Assistant will instantly respond to sales, support, product, or general inquiries your customers pose via email and WhatsApp. You can train it with your own data to deliver responses that match your brand's tone and style.


Capitalize on your existing customer base
Whenever you successfully close a deal, the CrossSell Genie will leverage its deep understanding of your product/service offerings, identifies potential cross-selling options, and automatically sends those recommendations to the customer or the sales rep in touch with them.


Identify what's holding your sales team back
You just lost a deal. Was it because of delays in your responses? Extended negotiations? Or was the prospect just not interested?
The Churn Analyzer Agent will carefully scrutinize every lost deal and share its findings with sales reps or their managers.


Deploying your agentswill be a breeze!
Bigin's Zia Agents will be available in the Toppings section. Simply choose the agent you want and install it. No coding required.
Specify the actions your agent needs to perform and provide all the necessary training data.
Once an agent is live, it will carry out the specified actions on its own! However, you can supervise, intervene, and improvise at any time.
Looking for something more?
Looking for something more?
This is just the beginning, andthere's plenty more coming your way!
This is just the beginning, and there's plenty more coming your way!
Excited for Zia Agents? Try these features while you wait!
Excited for Zia Agents? Try these features while you wait!
Empower your AI searches with Bigin's comprehensive customer data
With Zoho's MCP server, enable your favorite LLMs—like Claude—to access your Bigin data securely and leverage it to answer your business-related questions contextually, run complex data analyses, perform actions like creating tasks.
Fine-tune your writing with Apple Intelligence and Galaxy AI
Are you an avid user of our mobile apps?
Now you can use AI to rephrase, tweak your tone, proofread, summarize, and instantly generate emails, notes, and descriptions.

Disclaimer: The new features will become available in a phased manner.