Discover what’s new in Bigin!

Bigin was launched in 2020, and since then we’ve been committed to bringing the best features to our users. In 2025, we’ve expanded our arsenal with powerful new capabilities, along with many more exciting features set to roll out in the coming months.

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The latest from Bigin

 

Booking management built right into the platform

Booking Pages automate scheduling to reduce no-shows, save time, and centralize all bookings in Bigin. Simply create a no-code page, share it with customers, and their appointments appear instantly—delivering a smoother experience and better control over your schedule.

Learn more about this feature | Read help doc

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Integration with QuickBooks Online

If your business relies on Bigin for customer management and QuickBooks for accounting and invoicing, this new integration is here to make your operations more efficient. Generate, track, and share invoices and estimates directly from Bigin, manage products more efficiently, and handle your CRM and finances seamlessly in one place.

Learn more about this feature | Read help doc

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Integration with Shopify

From tracking orders to engaging with customers, you can now do everything with Bigin's Shopify integration. The perfect partners for running your e-commerce business. Leverage Bigin's easy-to-use automations, multichannel communication tools, no-code forms, and other extensive customer management features in Bigin to provide your customers with the best possible experience and to retain them for life!

Learn more about this feature | Read help doc

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Seamless payment processing through Stripe and PayPal

We’ve made closing deals even smoother. Bigin now integrates directly with Stripe, PayPal, and 10+ payment gateways internationally, allowing you to generate secure payment links, share them instantly across multiple channels, and track payment status directly inside your CRM.

Learn more about this feature | Read help doc

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On-device AI assistance for mobile apps

Bigin now comes with on-device AI assistance for mobile apps, powered by Gemini Nano, Galaxy AI, and Apple Intelligence. Effortlessly draft emails, get real-time translations, and leverage smart features designed to boost productivity.

Learn more about this feature 

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Lead capture from Google, WhatsApp, Instagram, LinkedIn, Facebook, and TikTok Ads

Make the most of your social media marketing efforts with Bigin's LeadChain integration! Effortlessly capture leads you acquire through social media ads and add them to Bigin automatically, and convert them into happy customers.

Learn more about this feature | Read help doc

 

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More exciting features are on the way

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  • Integration with Zoho MCP, allowing users to connect their Bigin account with LLMs like Claude to get contextual insights around their CRM data.

  • Integration with Zia AgentStudio, allowing users to build custom AI agents for Bigin.

  • Three prebuilt AI agents—Reply Assistant, Cross-sell Genie, and Churn Analyzer.

  • AI-powered writing assistance, live translation, record summary, and dashboard creation.

  • Automated chart and KPI creation powered by Zia.

    And that’s just the beginning! Check out our product roadmap to see what else we’ve got in the works.

    Loving what you’ve seen so far? There’s even more to explore with Bigin—sign up now for a 15-day free trial!