• About
  • Limitations
  • Features
  • Comparison
  • Reviews

Bigin is made for
small businesses

Bigin knows exactly what your small business needs and offers a wide array of easy-to-use features designed to maximize productivity and efficiency. With one click, you can start winning more deals by signing up for a free trial. It only takes 30 minutes to set up your account and start selling. As you try Bigin and learn how it works, you'll gain a clearer understanding of how it can help your business. It's time to switch to a smart CRM that won't burn a hole in your pocket.

Bigin as a relationship tracking spreadsheet
Watch Overview Video

Major limitations of monday CRM

Activity visibility

In monday CRM, activity log is limited based on plan. For a free plan, it only goes back one week; the basic plan is up to six months only, and you get a year for the next higher plan. In Bigin, you can track the history without time restrictions, even in the free plan.

Lack of automation

Automating daily tasks can save a lot of time. monday CRM offers no automation at all for individual and basic plans.

No built-in telephony

Bigin has built-in telephony, which enables you to make and receive calls within the CRM. monday CRM doesn't offer this feature.

HIPAA Compliance

Bigin is designed to be HIPAA compliant, making it a strong choice for handling sensitive healthcare data. In contrast, monday CRM offers HIPAA compliance in their Enterprise plan only and can cost tens of thousands of dollars per year, depending on the number of licenses needed. This makes it a less practical option for small businesses that prioritize data privacy and security.

Far fewer integrations

Bigin's free plan enables countless third party app integrations, whereas monday CRM only integrates with a few apps.You can also seamlessly integrate with numerous popular Zoho apps.

Email integration

Simply integrate Bigin into your email application and enjoy features like email insights, email templates, and instant notifications when you receive emails—all at an affordable price.

No purchasing flexibility

Monday CRM's basic version is $12, but you will have to pay for three users even if you're the only person using the CRM. Meanwhile, Bigin's free and Express version (starting at only $7) won't ask you for extra charges even if you are the only person using it.

Limited contact and
deal management

With Bigin you can get clear visibility of your deals as it is centralized in one place.With monday CRM, this visibility and easy accessibility of your deals is only available in the Standard version, which costs $17 per month, while Bigin offers it for free.

hubspot bigin alert

Here's a list of features that Bigin offers for your business:

Multiple pipelines
  • Multiple pipelines
  • Workflow automation
  • Multiple currencies
  • Multi-channel communication
  • Integration with third-party apps
  • Enterprise-grade security
  • Fully Mobile
  • Ready-Made Templates
 
bg img
Multiple pipeline Multiple pipeline
spreadsheets automation workflows in Bigin spreadsheets automation workflows in Bigin
spreadsheets automation workflows in Bigin
omnichannel in Bigin omnichannel in Bigin
Grade security
fully-mobile in Bigin fully-mobile in Bigin

monday CRM vs. Bigin

Fearures

Bigin
Express $ 7 /user/month billed annually
Monday
standard CRM$17/user/month billed annually
Bigin
Premier $ 12 /user/month billed annually
Monday
PRO CRM$28/user/month billed annually
Expand All

SALES

  • Contact and lead management
  • Contact and lead management
  • Contact and lead management
  • Contact and lead management

COMMUNICATION

  • Built-in telephony
  • Telephony marketplace
  • Built-in IVR system
  • Meeting integrations
  • Email integrations
  • Email templates
  • Email insights
  • WhatsApp integration
  • X integration

AUTOMATION

  • Workflow automation
  • Stage automation
  • Built-in
  • Status-based
  • Built-in
  • Status-based
  • Stage automation
  • Built-in
  • Status-based
  • Built-in
  • Status-based
  • Automation across apps via Zapier and Zoho Flow
  • Only Zapier
  • Only Zapier

STREAMLINING CUSTOMER-FACING OPERATIONS

  • Built-in pipelines dedicated to different operations
  • Case and ticket management through Email-in
  • Connected records
  • Built-in dashboards for detailed insights into your business

DATA AND OPERATIONS MANAGEMENT

  • Versatile no-code form builder
  • Social media lead capture
  • Duplicate cleanup
  • Via Zapier only
  • Via Zapier only
  • Full-fledged file collection and management
  • Customizable user profiles and roles
  • Customization (Fields, tags, views, filters)
  • Stage transition rules
  • Multi-currency support
  • Sheet view

INTEGRATIONS

  • App marketplace
  • API credits
  • Developer Console

  • Features

  • Premier$12/user/month billed annually
    Bigin 360$18/user/month billed annually
  • Salesforce Starter Suite$25/user/month billed annually
    Salesforce Starter Suite$25/user/month billed annually

Features

  • SALES
  • Full-fledged pipeline management
  • Contact & Lead Management
  • Deal management
  • Payment collection
  • Quote management
  • COMMUNICATION
  • Built-in telephony
  • Telephony marketplace
  • Built-in IVR system
  • Meeting integrations
  • Email integrations
  • Email templates
  • Email insights
  • WhatsApp integration
  • X integration
  • AUTOMATION
  • Workflow automation
  • Stage automation
  • Formula fields
  • Automation across apps via Zapier and Zoho Flow
  • STREAMLINING CUSTOMER-FACING OPERATIONS
  • Built-in pipelines dedicated to different operations
  • Case and ticket management through Email-in
  • Connected records (When a record reaches the desired stage in one team pipeline, you can create a record automatically in another team pipeline that captures the next set of business activities.)
  • Built-in dashboards for detailed insights into your business
  • DATA AND OPERATIONS MANAGEMENT
  • Versatile no-code form builder
  • Social media lead capture
  • Duplicate cleanup
  • Full-fledged file collection and management
  • Customizable user profiles and roles
  • Customization (Fields, tags, views, filters)
  • Stage transition rules
  • Multi-currency support
  • Sheet view
  • INTEGRATIONS
  • App marketplace
  • API credits
  • Developer Console
Premier₹12/user/month billed annuallyAccess Bigin
₹18/user/month billed annuallyAccess Bigin
Salesforce Starter Suit$25/user/month billed annually
Salesforce premium Suit$25/user/month billed annually

All you need to take your business to the next level

Bigin is the right choice for your small business and is trusted by over 30,000 small businesses globally. We want to help you scale up your business and achieve consistent growth. And in the future, if your business needs more than what Bigin can offer, you can always switch to Zoho CRM or Zoho CRM Plus. We're here to help you at every milestone your business reaches.

monday CRM vs. Bigin

  • Features
  • BiginFreeUS$ 0/user/month/billed yearly
  • monday CRMBasic CRMUS$ 12/user/month/billed yearly
  • BiginExpressUS$ 7/user/month/billed yearly
  • monday CRMStandard CRMUS$ 17/user/month/billed yearly
  • BiginPremierUS$ 12/user/month/billed yearly
  • monday CRMPro CRMUS$ 28/user/month/billed yearly
  • Features
  • Contact Management
  • Deal Management
  • Activity Management
    (Calls, Events, Tasks)
  • Full-fledged Pipeline Management
    (Team pipelines and sub-pipelines)
  • Connected records
    (When a record reaches the desired stage in one team pipeline, you can create a record automatically in another team pipeline that captures the next set of business activities.)
  • Built-in Stage Transition Rules
  • Email Integration
  • Email Templates
  • Email Insights
  • Multi-channel communication
  • Built-in Forms
  • Meetings
  • Workflow Automation
  • Built-in Dashboards
  • Developer tools
  • Free Invoicing
  • Free Gmail add-on
  • Google Workspace & Microsoft 365 integration
  • Customization
    (Fields, Tags, Views and Filters)
  • Customizable User Profiles & Roles
  • Built-in multi-currency
  • Minimum team size
  • Multi-level permissions
  • Mobile apps
    (iOS, Android, iPadOS)
  • macOS app
  • App Marketplace
  • Telephony Marketplace
  • BiginFreeUS$ 0/user/month/billed yearly
  • monday CRMBasic CRMUS$ 12/user/month/billed yearly
  • Multiple
  • 1 board
  • 1
  • 3
  • BiginExpressUS$ 7/user/month/billed yearly
  • monday CRMStandard CRMUS$ 17/user/month/billed yearly
  • Only through integration
  • Only calls and SMS
  • Multiple
  • 5 board
  • 1
  • 3
  • BiginPremierUS$ 12/user/month/billed yearly
  • monday CRMPro CRMUS$ 28/user/month/billed yearly
  • Only through integration
  • Only calls and SMS
  • Multiple
  • 10 board
  • 1
  • 3

All you need to take your business to the next level

Bigin is the right choice for your small business and is trusted by over 7,500 small businesses globally. We want to help you scale up your business and achieve constant growth. And in the future, if your business needs more than what Bigin can offer, you can always switch to Zoho CRM or Zoho CRM Plus. We're here to help you at every milestone your business reaches.

Trusted by 7,500 small businesses globally

I'm self-employed and I run a design, printing, and marketing business. I wear all the hats when it comes to my business, so I need tools that help me automate and track everything that goes on day-to-day. I have been looking for a simple CRM for the last 3 years. During that time, all I found were apps with way too many features that came with a hefty price tag. When I started using Bigin, I loved how easy it was to use, and it had a clean and organized interface. The ability to sync my other apps with it using Zoho Flow was a big plus. One of the best things is they made it affordable. I look forward to being seeing how Bigin evolves and helps me run my business better.

Bigin is easy to use for a growing organisation like Ammacus. The platform is very intuitive and saves time on double entering information and has saved us many hours in lost productivity. As an early adopter of Bigin, we look forward to continued new applications & developments to make the platform even better than it is today. In addition, we have received fantastic client support when it was required.

Bigin is exactly what we needed at our growing real estate company. We had looked into many CRM services but all of them were either too costly with features we didn’t yet need; too complicated to set up; or too simplistic. Zoho Bigin has been amazing. I watched one instruction video from the YouTube channel and I was ready to set up. It’s so simple to navigate that we were up and running on day 2. Customer support has also been great. I’ve received quick responses to all my queries. Just stellar all the way.

I am a huge fan of Bigin. I have literally spent years trying to find a solution like this so that I could track all of my clients. I have two different business entities with differing needs for each. This has made it challenging. I tried different apps that are made for larger businesses and they were not as user friendly as Bigin. Plus, the costs were too high for me. I recommend Bigin to everyone I know. I have been a customer since October of 2020 and I could not be happier with this application.

I have been using Bigin since almost it was launched and I must say this is one of the most simple yet very effective tools for entrepreneurs. The Deals module helps me stay on top of my plans and closures. The leads are easy to add, track and follow-up, due to which I feel much in control of my marketing process. Assigning tasks and calls have taken my follow-ups to the next level. I love Bigin's web, Mac and iOS interfaces and I find them very intuitive and easy to use. Thank you Zoho for creating this CRM and making my life so simple.

Krista Guerrero,Owner, Kreative Design/Marketing
Craig Aspey, Managing Director, Ammacus
Aika-Grace Wangwe,Assistant, Goshen Acquisitions Ltd.
Susan Carpenter,Owner, Life's Doors Meditation
Gagan Kapoor,Chief Marketing Consultant , Go4growth Consulting
123 4 5
/ 5

Expert reviews and ratings

  • Rating Platform
  • monday CRM
  • Bigin
  • 4.0

  • 4.7/5

  • Ease of Use
  • 9.1

  • 9.4/10

  • Ease of Setup
  • 8.8

  • 9.1/10

  • PCMag.com
  • 3.5/5 [Good]

    "monday CRM helps teams manage their tasks and workflows.An attractive interface and high level of customization don't make up for its confusing pricing, though." - PCMag review of monday CRM

  • 4.0/5

    [Excellent]

    "Bigin by zoho CRM is a solid pipeline-based CRM solution for small business that is equally effective on PCs and on mobile devices." - PCMag review of Bigin by Zoho CRM

*The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names belong to their respective holders. Comparison information as of 15/07/2022. Prices mentioned are in USD.