Should you stick to spreadsheets and their limited features or opt for a smart and simple CRM that offers free templates that match your business requirements? Spreadsheets are straightforward, but they aren't helpful when it comes to maintaining strong relationships and automating daily repetitive tasks.

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The free CRM templates companies offer may be just enough, but as your business grows, you'll encounter obvious problems and functional limitations. Bigin enables you to do much more than just enter data; you can access numerous templates customized for various types of industries and teams to get a running start. Learn more

How are spreadsheets killing your team's productivity?

No lead-to-deal visibility

With spreadsheets, it's hard for sales reps to get a clear idea of how many deals they're currently working on and which stage of the pipeline a deal is currently in. Without real-time updates and visual representations of your sales pipeline, deals are going to slip through the cracks.

Poor data organization

Yes, spreadsheets can store data, but that data is seldom organized efficiently. There's no way to establish a relational hierarchy of records within your system, which makes it difficult and time-consuming to access information.

No way to prevent duplicate entries

If you email or call the same customer twice, your reputation is sure to take a hit. And if you decide to stick with spreadsheets, you're also going to generate a substantial amount of duplicate entries.

Endless manual data entry

With spreadsheets, the struggle is real when it comes to entering records manually. There are always going to be instances where you need to bulk-edit a set of records (like adding a tag or updating a field)—something that just isn't possible with spreadsheets.


In the age of a GDPR-compliant and privacy-first business culture, you simply cannot leave crucial customer data vulnerable in spreadsheets to be copied and exported by anyone with access.

Make the leap from

Spreadsheets to Bigin today

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Reasons why people moved away from spreadsheets:


Killed my productivity


Poor pipeline visibility


Error-prone data


Too much manual data entry
Source: Twitter Poll

All these stats point to one thing: Spreadsheets are ineffective for small businesses who actually want to excel. They deserve a better solution to help them do their jobs.

Choose your free template and grow your business at the same time

Every business is different and has different needs. In a free CRM template, there's no option to choose a free template that best suits your business. In Bigin, you can choose whichever pre-built templates best suit your business, and all it takes is 30 minutes to get started. There's no need to download CRM spreadsheets when Bigin can help you be more successful and productive.

Manually entering data can be a drain on your team's productivity and result in lack of efficiency and an increased risk of errors. As a small business owner, free templates can only help you with storing data, whereas Bigin offers much more.

Bigin as a relationship tracking spreadsheet

Distinct pipelines for different teams

You cannot do much with spreadsheets when it comes to managing both your customer data and your team.With Bigin, you can even create distinct pipelines for each team in your organization—for example, one pipeline for your sales team, one for your onboarding team, one for your customer support team, another for your customer operations teams, and more.Streamline all your operations in one Bigin account effortlessly.

Instant communication without opening another application

With a solution like Bigin, you don't need to have separate apps to send emails, call customers, or reply to prospects via social media. You can achieve all of that from a single place—unlike spreadsheets, which require that you toggle between multiple applications to do even the most basic sales activities.

Forget complex functions; visualize data with quick charts

Bigin's easy-to-create charts and KPIs help you derive actionable insights from your data. You don't need to remember complex functions in order to view your sales metrics in a visually
informative way.

Set up a working CRM
solution in minutes

Early adopters praise Bigin for its minimal learning curve and
easy-to-understand user interface. All you need to do is to import your spreadsheets and start using the product right away in under 30 minutes.

Looking for more reasons to ditch
spreadsheets and try Bigin?

How about...

Team pipelines
  • Team pipelines
  • One-click calls
  • Workflow automation
  • Integrations with third-party apps
  • Forms
  • Signals and insights
  • Fully mobile
Multiple pipeline Multiple pipeline
Built-in telephony in Bigin Built-in telephony call in Bigin
spreadsheets automation workflows in Bigin
Integrations for your sales tracking in Bigin
sales tracking and insights in Bigin
sales tracking and insights in Bigin
mobile sales management with Bigin
mobile view
mobile sales management with Bigin

Trusted by 7,500 small businesses globally

lusion speakervikas speakerdhruvesh speakeranat speaker

We were so impressed by Bigin’s ‘perfect fit’ for small organizations and we have now consolidated all information about our clients and projects in Bigin. It's impressive to see that such an affordable product helps in managing duplication of records, customizing fields specific to our processes, providing dashboards to manage the performance of emails, and even linking up with the Twitter accounts of our clients. Read the full case study

I am super impressed with Bigin. I was looking for a simpler lead management and automation tool and I have finally arrived at the right platform after trying multiple tools in the last few years. It has completely transformed the sales process and I regularly recommend Bigin to my contacts.

I want to sincerely thank the entire Bigin Team for developing this excellent platform for SMBs who are quite keen on getting rid of excel datasheets. My primary requirement was exactly the same, and Bigin has offered so much more. This has increased the overall productivity of my sales team, and I have already recommended Bigin to friends in different sectors.

I found Bigin extremely easy to learn and utilise. I was bit scared if my assistants will able to learn it quickly. But to my surprise they have started using fully within 2 weeks of time. Mobile apps and its connectivity with server is superb and quick.

Luison LassalaGeneral Manager, Bedrock Success Consulting
Vikas KakkarFounder & CEO, HireXP
Dhruvesh LakhaniFounder & Director, Investacc Insurance Brokers Pvt. Ltd.
Anant TikoneManaging Director, Antech Micro systems Pvt ltd.
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Begin anew with Bigin

Sooner or later, you're going to grow beyond spreadsheets. Adopt a solution with the tools and features
you need to expand to the next level, and one that can scale as you grow.

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