Submitting Your Topping for Review

Before you submit your topping for review, you must understand the requirements for listing a topping in the Bigin Marketplace and make sure to self-check every step outlined in it. This will enhance the quality of your submission and reduce the chances of rejection.

Steps to submit your topping for review

  1. Go to Bigin Marketplace ↗, and then sign in to your account.
  2. On the top-right corner of the Bigin Marketplace home page, click profile icon, and then select Partner Console.
  3. On the Partner Console home page, click the + Submit app button or from the left-pane, select Apps for submitting your topping.

    You must create a company profile in Partner Console before you start submitting your topping for review.

  4. On the Submit a New Topping page, click Topping.

    The Submit a new topping form appears in which you'll need to provide details related to your topping.

  5. The Submit a new topping form requests you to provide primary, prerequisite, imagery, summary, and pricing details. Fill in the following details:

    In the Primary section, do the following:

    • Integration with: Select a product with which the topping gets integrated. In this case, you need to select Bigin.
    • Category: Select a domain or industry the topping belongs to.
    • Name: Provide a name for the topping.
    • Name space: Generates automatically based on the given name of the topping.
    • Privacy policy of your topping: Provide the privacy policy URL of your topping.

      Also, for the Do your topping store any personal data? option, if your topping stores installer's personal data, select Yes, and then in the List out the personal data you are going to store field, provide personal data you want to store such as username, email and any other fields. Otherwise, select No.

    • Terms of service document: Provide the terms of service document URL of your topping.

    In the Prerequisite section, do the following:

    • Supported edition: Select the edition your topping supports. You can select one of the following editions such as Free, Express, Zoho One, and Premier.
    • Installation type: Select one of the following installation type:
      • Install - Use this for Toppings built on any of the Bigin platforms. Provide the installation link.
      • Download - Use this for on-premise apps. Provide Title, URL, and Description of the download file.
      • Visit website - Use this when you want to lead customers to your website for installation. Provide the website URL.

    In the Imagery section, do the following:

    • Topping icon: Upload a topping icon that gets displayed in different locations of the listing page. You can upload a Topping icon of size up to 1 MB. The icon must be in the png, jpg, or jpeg format.
    • Thumbnail: Upload a thumbnail for your topping that gets displayed in the marketplace listing. You can upload thumbnail of size up to 1 MB. The thumbnail must be in the png, jpg, or jpeg format.
    • Screenshot: Upload images of your topping's UI to illustrate how it works. You can upload 1-4 images of size up to 2 MB each. The images must be in the png, jpg, or jpeg format.

    In the Summary section, do the following:

    • Tagline: Provide a one-line description that explains core functionality and benefits of your topping.
    • Description: Provide a brief description on the use case your topping solves.
    • Key features: Provide key features such as capabilities and functionalities of your topping. You can only provide up to 4 key features.
    • User education: Provide the links to user documentation that help users to understand and use the topping.
    • Help video: Provide a link to the overview video of your topping.

    In the Pricing section, do the following:

    • Globally Available: Specify whether your topping is globally available or not.
    • Pricing: Specify whether subscription of your topping is free or paid.

      If you select the Paid subscription, provide details of the pricing type and plan:

      • Pricing type: Select one of the following pricing types as needed:
        • One-time: Set this option if you want a customer to pay once for your topping and use it indefinitely.
        • Recurring: Set this option if you want a customer to renew his subscription every month. For Recurring pricing type, you can also set the annual discount for the customer.
      • Pricing per: Select one of the following as needed:
        • Organisation: Use this option if you want to set the price for each organisation.
        • Records: Use this option if you want to set the price per a certain number of records. You can provide the number of records in the Records field.
        • UserGroup: Use this option if you want to set the price per user group. You can provide the maximum number of users in the Upto field.
      • Plan name: Provide a plan name for your paid topping. For example, Basic, Medium, or Advanced. You can provide up to 3 pricing plans for a topping.
      • Price: Provide a monthly price for the specified plan. The annual price of the plan reflects automatically.
      • Offer a free trial for 15 days: If you provide a 15-day trial period for your topping, select the Offer a free trial for 15 days check box.

      Note: You can change plans only after 30 business days once the topping is published.

  6. Click Submit.

Check the status of the review

After you submit your topping for review, do the following:

  • In Partner Console, from the Apps section, you can check the status of your topping.
  • The submitted topping undergoes the review process. Once the topping gets reviewed, it will then be made available on Bigin Marketplace.
  • Before your topping goes live, you can preview your topping and make necessary changes as needed.
  • If the details you've provided are not suffice or need more clarifications, one of our technical reviewers will contact you through Partner Console. You will also receive emails about activities that take place in Partner Console.
  • In Partner Console, the Inbox section displays all your messages and conversations with admin. Any messages from admin about the app review will be in your inbox. You can reply to the message and add attachments as needed. Each attachment can be up to 10 MB.
  • You can use the Talk to Admin option to discuss with the admin. Select the type of query, the topping it is related to, and then enter your query regarding the topping. Once the query is sent, an email conversation will be triggered.